No, I did not get a response from Microsoft. For me, completely removing it
as I explained worked. Due to compatibility issues with my printer, I
reverted to the Home Premier version, kept the "Trial" version installed and
licensed it. The problem is back. I haven't taken the time to totally
uninstall it and reinstall with the licensed CDROM, but will be doing this
soon. I'm thinking maybe it is a problem with the trial version install. I
will post when I do this. As a workaround, I have been opening the Windows
Explorer and using the preview mode there. It works and I'm able to copy and
paste from the preview. Obviously, a little cumbersome...
"iridesa" wrote:
Quote:
> Same problem w/Home Premium. Did microsoft get back to you w/a resolution ?
>
> "Willraine" wrote:
> Quote:
> > I had the same problem with Ultimate. Bought a Gateway system with Home
> > Premium & a trial version of Office 2007. Bought the Ultimate upgrade & the
> > Student/Teacher of office 2007. I could preview text (.TXT) files but no
> > office related files. I contacted Microsoft and spent 4+ hours with them
> > this morning to no avail. They are still looking into it.
> >
> > Didn't want to wait for them so continued troubleshooting myself. I
> > COMPLETELY REMOVED OFFICE (I thought) and after reboot manually removed
> > remnants of office program related files. (Did a search from windows
> > explorer for "office." It showed document files as well. I DELETED ALL
> > PROGRAM RELATED FILES, including start menu & desktop shortcuts. I, then
> > rebooted again.
> >
> > After restart (just for kicks), I reopened the Programs & Features option of
> > Control Panel and to my chagrin discovered a version of office still
> > installed. (It was Office student/teacher.) My guess is that the first
> > uninstall removed only the original trial version (which I thought was
> > overwritten by the student/teacher upgrade.) I ran the uninstall again.
> >
> > After restart, I ran "Disk Cleanup" & "Disk Defragmenter" to ensure a clean
> > system. I, then, rebooted and reinstalled Office 2007. IT WORKED
> > IMMEDIATELY. I can NOW PREVEIW ALL FILES within office and windows explorer.
> >
> > Hope this helps. THE PREVIEW DOES WORK WITH VISTA ULTIMATE!!! Microsoft is
> > supposed to call me back on their progress tomorrow. I will post what they
> > say. Maybe they will come out with some kind of patch??????!!!!!
> >
> > "BBA" wrote:
> > Quote:
> > > I am using Vista Ultimate. I am unable to preview any office document (Word,
> > > Excel, Powerpoint 2003 or 2007) in the preview pane. I have the preview pane
> > > opened from organize->layout->Previewpane. I have also checked on the "show
> > > preview handlers" under the folder properties. Can anybody help?
> > > --
> > > BBA