Tried ckg authentication; didn't work.
I have tried using both Outlook and Windows mail. I don't use the ISP email
system on my desktop; I use Outlook and it works.
Not sure I understand "behind a router". Actually, I am using a wireless
connection (on the laptop only) that is available here in my apt building. I
use RoadRunner (Cable Modem) for the desktop, as I work from it and need a
more secure connection than is available on the wireless.
I'm at my wits end on this.
"davidgold" wrote:
Quote:
> 3 ideas come to mind
>
> Have you tried outgoing authentication?
> In outlook tools-accounts, change, more settings, outgoing server tab, then
> check "my server requires authentication" -
>
> If your behind a router, try to 'clone mac address' they could be
> authenticating you that way.
>
> If you are using an email system other than your isp's own then you may need
> a special outgoing server name, something like 'smtpauth.youremailsystem.com'
>
>
>
> "Sharon" wrote:
> Quote:
> > I have read all of the previous posts. Have uninstalled Norton. Have
> > restarted computer. Have removed email accounts and set up new from start.
> > Also have the same problem no matter if I'm using Windows Mail or Outlook
> > 2007. Spent hours on the phone yesterday with ISP, HP, MS with no solution.
> > New laptop received on Wed. One of the error msgs I get reads: "Error msg:
> > Task 'myemail address - Sending' reported error (0x800ccc78): 'Cannot send
> > the message. Verify the email address in your account properties. The server
> > responded: 553 Authentication is required to send mail as <my email address>.
> > I have a desktop running XP and have no such problems on it. Same account
> > setup. Any ideas aside from packing the laptop up and sending it back? Thank
> > you. Sharon