He should also check in Control Panel > Programs and Features to see if there
are any Creative entries that should be uninstalled before he reboots and
installs the new drivers.
--
I Bleed Blue and Gold
GO BEARS!
"dean-dean" <dean-dean@xxxxxx> wrote in message
news:uWd5%23288HHA.4752@xxxxxx
Quote:
> Just to be clear, you downloaded the file SBAXVSD_PCDRV_LB_2_12_0002.exe
> (38.30 MB) from here
>
> http://us.creative.com/support/downl...pe=0&x=35&y=14
>
> and saved it to your desktop. Note the download page says this:
> Known issues:
>
> a.. Applications from the original Sound Blaster Audigy CD will not work
> with this download.
> b.. Users are advised to use Audio Console INCLUDED in this download to
> change speaker configurations.
>
> Try this, following the instructions very carefully, step by step:
>
> To install the driver, do the following:
> 1.. Download the SBAXVSD_PCDRV_LB_2_12_0001.exe file into your local hard
> disk.
> 2.. Double-click the downloaded file.
> 3.. Follow the instructions on the screen.
>
> To uninstall the driver, do the following:
> 1.. Click Start -> All Programs -> Control Panel.
> 2.. Double-click the Device Manager icon.
> 3.. Double-click the Sound, video and game controllers option.
> 4.. Right-click the Creative SB Audigy option, and select Uninstall.
> 5.. From the the Confirm Device Uninstall dialog box, select the Delete
> the driver software for this device option.
> Note: This check box MUST be selected to avoid reinstallation issues.
> 6.. Click the OK button.
> 7.. Restart your computer.
>
> To reinstall the driver, do the following:
> 1.. Double-click the SBAXVSD_PCDRV_LB_2_12_0001.exe file.
> 2.. When the message You must restart your computer to apply these changes
> appears, click the Restart LATER button.
> 3.. Follow the instructions on the screen.
>
> The Creative Audigy Audio Processor (WDDM) is not what you want to install.
> This is the Windows built-in driver for your soundcard, and not the latest
> one from Creative. The driver you downloaded is the one you want to install.
> Once installed, it will have a different name (without WDDM in the name) in
> Device Manager, under Sound.
>
> "ch0ke" <ch0ke@xxxxxx> wrote in message
> news:F719AD76-E3F5-4757-8EDD-E41EF369EA42@xxxxxx Quote:
>>I just un-installed the Creative Audigy Audio Processor(WDM) drivers amd
>> Creative Audio Console, so I could do a clean update for Bioshock.
>>
>> I have downloaded 'Creative Sound Blaster Audigy series Vista Driver
>> 2.12.0002', restarted my PC, Vista proceeded to pick up my sound card and
>> asked to install Creative Audigy Audio Processor(WDM), so I said yes. It
>> downloads the driver but then fails to install it.
>>
>> <img alt="Image Hosted by ImageShack.us"
>> src="http://img442.imageshack.us/img442/3549/capturerh1.jpg">
>>
>>
>> I then tried installing Creative Audio Console (which claims to be
>> updating
>> Windows drivers during isntalltion), but when I open it it gives this
>> error.
>>
>> <img src="http://img293.imageshack.us/img293/534/capture2gb9.jpg"
>> alt="Image
>> Hosted by ImageShack.us">
>>
>>
>> I have used Windows Update to locate my drivers on several occasions and
>> nver ran into this problem before. 'Creative Audigy Audio Processor(WDM)'
>> has
>> been installed succesfully many times before, but why not now? I've been
>> spending the last 3 hours, trying different orders or
>> uninstall/installation
>> of drivers, and switching my Audigy 2ZS to different PCI slots.
>> Anyone have a solution?
>> Thanks in advance.
>>
>> Edit - This shouldn't even be a problem so I don't underastand what the
>> hell
>> is wrong with it.
>> Clean, no drivers.
>> Restart.
>> Vista update downloads then tries to installs Creative Audigy Audio
>> Processor(WDM)- Fails.
>> So I proceed to install Creative Audio Console with drivers, installation
>> goes smoothley. System needs restart.
>> Creative audio console won't load, no device/drivers detected. Windows
>> can't
>> update drivers....this alll makes me a sad panda.
>>
>> Edit 2 - This is the error code I get -
>> <a href="http://img391.imageshack.us/img391/384/capture3hz2.jpg"
>> target="_blank">Error(s) found: Code 800F0203</a> whilst trying to
>> install,
>> which apparantly doesn't exits according to <a
>> href="http://support.microsoft.com/ph/6527/" target="_blank">Microsoft
>> Knowledge Database.</a>
>>
>> Edit 3 - Ok found the error <a
>> href="http://megos.ch/support/doserrors_e.txt/" target="_blank">here</a> -
>> 800F0203 2148467203 SPAPI_E_NO_DRIVER_SELECTED: There is no driver
>> selected
>> for the device information set or element.
>> But the error doesn't make sense, hasn't Windows Update already seleceted
>> a
>> driver for my device and is attempting to install it?
>