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Old 09-11-2007   #2 (permalink)
Robert_Hildreth


 
 

RE: *Installing device driver software* prompt - no longer appears

I saw your post but it did not include the attachement for the HP workaround,
I am experiencing the same problem on a vista machine that I am installing.
Can you please post or email the HP workaround?

Thanks,

Bob

"theitfella@xxxxxx" wrote:
Quote:

> I am trying to install a USB HP 2840 on Windows Vista. There is a
> compatibility issue with this printer and Vista, but there is a
> workaround.
>
> 1) the driver at the hp website does not work
> 2) the workaround from HP does work (please see attached). I know it
> works because I have successfully installed it on a fresh build Vista.
>
> However, I cannot get it to work on my clients Vista machine - it does
> not prompt to install the driver which you can see at
> ftp://vi-amber.no-ip.org/prompt.gif I
>
> f I can get back to this point I'm sure I'm home and dry! It did
> appear at one point point but I didn't make use of it.
>
> Thanks for your help.
>
>
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