Hi abbey,
It sounds as though you might have a corrupted restore point which is
preventing system restore from completing properly. Try restarting using the
option 'Last Known Good Configuration' and if you manage to log on without
problems then go into system restore, turn it off (this will delete all
restore points) and then turn it back on again. Manually create a restore
point. If this fails, then you might need to reinstall Vista. Before you do
this, you might like to save any important files to a writeable CD or DVD or,
if you have one, to an external hard drive. These can then be restored once
you have reinstalled Vista.
Dwarf
"abbey" wrote:
Quote:
> I am Running Vista and tried to run system restore twice. I followed the
> directions and picked the recommended date.
>
> I get a message telling me that Windows failed to shut down and asks me to
> select safe mode or regular windows. I tried both, it seems to start up (I
> see a blue screen with "stuff" on it) but then the screen goes blank and the
> machine restarts. Upon restart I get a message that "system restore failed
> to complete".
>
> Any ideas? There seems to be very little about troubleshooting system
> restore anywhere. Thanks in advance.