To find your version (32-bit or 64-bit), go to Control Panel (Classic view) >
System. In the middle of the page is a section called "System" at the bottom of
that section is an entry called "System type:". Most likely it says: "32-bit
Operating System". Which means that your system is running the 32-bit (x86)
version of Vista. If it says "64-bit Operating System" (unlikely), you are
running the 64-bit (x64) version of Vista.
Go to Canon's site and download the appropriate drivers (32-bit or 64-bit) for
your exact printer model.
Uninstall any printers you have attempted to install previously in Control Panel
(Classic view) > Printers.
UNPLUG the USB printer cable and reboot.
LEAVE THE USB PRINTER CABLE UNPLUGGED and run the downloaded printer drivers
again. DO NOT PLUG IN THE PRINTER'S USB CABLE UNTIL PROMPTED TO DO SO BY THE
DRIVER INSTALL PROGRAM.
I Bleed Blue and Gold
GO BEARS!
"The Earl" <TheEarl@xxxxxx> wrote in message
news:2C04D094-ED76-4B4C-9916-09AEDE27FAA8@xxxxxx
Quote:
> Well, er.....thanks, guys........now I am totally confused.
>
> What do I do to find out what bits of what I have????
>
> Please tell me in simpleton language what you need to know and how I can
> find it out and tell you what you need to help me to sort out the problem of
> why my printer don't work.
>
> And please remember... it's ME that's the simpleton. I wish I had been born
> in the steam age.
>
> --
> The Earl, Dubai, UAE
>
>
> "Cal Bear '66" wrote:
> Quote:
>> In Device Manager > Computer: "ACPI x86 based PC"
>>
>> In this case the x86 merely means that your PC processor is based on the
>> XXX86
>> (CISC -- complex instruction set computing) architecture as apposed to the
>> old
>> Motorola processor or the RISC -- reduced instruction set computing (IBM
>> Power
>> PC, Sun, etc) processors.
>>
>> It does not mean that the processor is incapable of handling x64 instructions
>> or
>> that the operating system in use is 32-bit (x86).
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "R. C. White" <rc@xxxxxx> wrote in message
>> news:61B36DFB-E288-4013-9D4E-138712B1BA74@xxxxxx Quote:
>> > Hi, Earl.
>> >
>> >> it says "ACPI x86 based PC". Does that mean I have a 32-bit
>> >
>> > Yep. In Microsoft-speak, x86 means 32-bit.
>> >
>> > The first IBM PC used an Intel 8088 CPU, which was an 8086 with an 8-bit
>> > bus,
>> > rather than a 16-bit. (I'm an accountant, not a techie, so this might not
>> > be
>> > technically correct, but it's close enough for today.) Then the Tandy 2000
>> > and one or two other computers used an 80186 in the mid-1980s. This was
>> > followed by the 80286, the 386 (Intel dropped the 80 along about here), the
>> > 486 and the - no, not 586 - the Pentium. The whole family of CPUs came to
>> > be
>> > referred to as x86, and that's what MSFT adopted a couple of years ago to
>> > differentiate the 32-bit WinXP and Vista from the 64-bit.
>> >
>> > In a 64-bit WinXP or Vista installation, 32-bit applications (which are
>> > still
>> > almost all apps on the market) are installed into the new-and-only-in-x64
>> > folder "C:\Program Files (x86)", while new 64-bit apps (when there are any)
>> > go
>> > into the familiar "C:\Program Files". I don't know why they didn't just
>> > keep
>> > the old name for 32-bit and use (x64) for 64-bit. When we dual-boot both
>> > 32-bit and 64-bit operating systems, this creates a LOT of confusion!
>> >
>> > But none of that concerns you for now - except that x86 = 32-bit.
>> >
>> > RC
>> > --
>> > R. C. White, CPA
>> > San Marcos, TX
>> > rc@xxxxxx
>> > Microsoft Windows MVP
>> > (Running Windows Live Mail beta in Vista Ultimate x64)
>> >
>> > "The Earl" <TheEarl@xxxxxx> wrote in message
>> > news:B3223048-0676-45CE-80F5-9C8B53883A55@xxxxxx
>> >> Following your instructions, it says 32-bit operating system.
>> >>
>> >> How do I find out if my hardware is 32-bit or 64-bit?? Under "Device
>> >> Manager"/Computer it says "ACPI x86 based PC". Does that mean I have a
>> >> 32-bit
>> >> PC also?? It is an HP a6130.me (Whatever that means).
>> >> --
>> >> The Earl, Dubai, UAE
>> >>
>> >>
>> >> "The Earl" wrote:
>> >>
>> >>> I have a Canon Pixma 530 Multifunctional Printer/Scanner/FAX which I am
>> >>> trying to connect to my new HP computer with Vista (I think it is 32 bit,
>> >>> if
>> >>> that is what "32x" means) - it dont work, a total of 1,200 worth of kit
>> >>> that
>> >>> is TOTALLY USELESS!!!!!!! (I have been messing around with this for a
>> >>> week
>> >>> now which is why I am a tad irritable and about to chuck the lot out the
>> >>> window).
>> >>>
>> >>> There is nothing wrong with the printer - it works fine on my laptop with
>> >>> Windows XP and other devices (camera, external drive) work fine on the
>> >>> USBs,
>> >>> I have already recieved a first response from the Canon Helpdesk and,
>> >>> following their advice, downloaded, unzipped and installed the
>> >>> "appropriate"
>> >>> driver... my PC even tells me that it has installed it correctly -
>> >>> super!!!!
>> >>>
>> >>> Until I connect the MP530, only to recieve the "USB Device not
>> >>> recognised"
>> >>> message. I have tried every bit of advice I have been able to glean from
>> >>> googling the problem to death and scouring this forum - still no good. I
>> >>> have
>> >>> deleted INFCACHE.1, reinstalled it, unplugged the PC, plugged it back in,
>> >>> rebooted with the printer plug in, rebooted with the printer plug out,
>> >>> tried
>> >>> to manually point the "unknown device" to any drive anyywhere that the
>> >>> drivers may have been secreted to and many, many other totally fruitless
>> >>> exercises.
>> >>>
>> >>> I am rapidly coming to the conclusion that this is either something
>> >>> totally
>> >>> dumb that I have done (quite possible) or a major problem with Vista that
>> >>> urgently needs sorting (Are you reading this Bill???), and this is
>> >>> reinforced
>> >>> by the sheer volume of similar pleas for help you can find on forums all
>> >>> over
>> >>> the internet.
>> >>>
>> >>> I need a response to this quickly, I have too much work piling up and
>> >>> need
>> >>> to use the new machine urgently. This is starting to affect my bottom
>> >>> line
>> >>>
>> >>> PLEASE SOMEBODY TELL ME WHAT TO DO !!!!!!!!!!!!!!
>> >>> --
>> >>> The Earl, Dubai, UAE
>> >
>>
>>