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Re: USB Device not recognised
Canon has both x86 and x64 drivers for his printer: http://software.canon-europe.com/products/0010324.asp
To make sure that ALL drivers for the printer are uninstalled go to Control
Panel (Classic view) > Printers > highlight the printer and press the Delete
this printer icon in the tool bar, AND THEN: Menu (ALT key if not visible) >
File > "Run as Administrator" > Server properties... > Drivers tab,
highlight the printer and press the Remove button, Apply. OK. Close Printers
window. REBOOT.
After removing all instances of drivers (Control Panel > Printers) and
applications (Control Panel > Programs and Features) for the printer and
rebooting, do NOT, repeat do NOT, connect the USB cable to the computer until
the downloaded driver install tells you to do so.
I Bleed Blue and Gold
GO BEARS!
"R. C. White" <rc@xxxxxx> wrote in message
news:01ADF37F-A8A9-414B-BBB5-27A1420F4CEA@xxxxxx Quote:
> Hi, Earl.
>
> Sorry for the confusion.
> Quote: Quote:
>>> >> PC also?? It is an HP a6130.me (Whatever that means).
>
> By Googling for "HP a6130.me" from your original post, I got 48 hits,
> including this one:
> http://h10010.www1.hp.com/wwpc/me/en...-80230710.html
>
> Among other facts about your computer there is this:
> Processor type
> a6130.me / a6120.me: Intel® ViivT processor technology
> . Intel® CoreT2 Duo processor E4400
> a6140.me: Intel® ViivT processor technology
> . Intel® CoreT2 Duo processor E6550
>
> So "Whatever that means" tells us that it is an HP computer, model a6130me,
> and the HP website says it has a Viiv Core2Duo processor, which, like almost
> all computers available today, is a 64-bit CPU. (While they pronounce it
> funny, it looks to me like "Viiv" is just Roman numerals for 64: VI = 6; IV =
> 4; so VI IV = 6 4.)
>
> So you do have 64-bit hardware. It is capable of running both 64-bit and
> 32-bit operating systems. The choice is yours - or whoever installs Windows
> on your computer.
>
> If you install the 64-bit version of Windows - either WinXP x64 or Vista x64 -
> then you can run both 32-bit and 64-bit software, such as Office or Quicken -
> or your favorite games. So far, there are very few 64-bit applications
> available, but 64-bit Windows will run the multitude of 32-bit software
> without a hiccup.
>
> If you install the 32-bit version of Windows - either WinXP Pro or Vista x86 -
> then you can run all the 32-bit software you can find.
>
> Do you have a "32-bit system"? Depends on how you define "system". You have
> installed the 32-bit version of Vista, as the System Properties window tells
> you, so I would say that you are running a 32-bit system on 64-bit hardware.
> Since printer drivers translate between the printer hardware and the operating
> system, you need the 32-bit drivers for your printer. (When/if you install
> Vista x64, you'll need the 64-bit drivers.)
>
>
> Why won't your printer work? As I said, I've never had a Canon, so I can't
> say for sure. But, I suggest that you unplug the printer completely. Then
> reboot Vista x86 at least a couple of times to let it "clear its head" and
> forget that it ever saw a printer. Then plug the printer in again (both power
> and USB cables, of course, and to an onboard USB port, not to a hub). Reboot
> Vista x86 and watch the screen closely as Vista detects the "new" hardware and
> installs drivers for it. The drivers MIGHT have come with Vista; if not,
> Vista will probably try to find it on the Internet, so be sure you are online
> at the time.
>
> If it is still not working after that, please post back and tell us just what
> you did (Just "I tried it" is NOT enough!) and what results you saw ("Didn't
> work" doesn't give us any clues to work with.), including any error messages
> VERBATIM. I probably won't be able to help any more, but someone here should
> have some ideas.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@xxxxxx
> Microsoft Windows MVP
> (Running Windows Live Mail beta in Vista Ultimate x64)
>
> "The Earl" <TheEarl@xxxxxx> wrote in message
> news:2C04D094-ED76-4B4C-9916-09AEDE27FAA8@xxxxxx Quote:
>> Well, er.....thanks, guys........now I am totally confused.
>>
>> What do I do to find out what bits of what I have????
>>
>> Please tell me in simpleton language what you need to know and how I can
>> find it out and tell you what you need to help me to sort out the problem of
>> why my printer don't work.
>>
>> And please remember... it's ME that's the simpleton. I wish I had been born
>> in the steam age.
>>
>> --
>> The Earl, Dubai, UAE
>>
>>
>> "Cal Bear '66" wrote:
>> Quote:
>>> In Device Manager > Computer: "ACPI x86 based PC"
>>>
>>> In this case the x86 merely means that your PC processor is based on the
>>> XXX86
>>> (CISC -- complex instruction set computing) architecture as apposed to the
>>> old
>>> Motorola processor or the RISC -- reduced instruction set computing (IBM
>>> Power
>>> PC, Sun, etc) processors.
>>>
>>> It does not mean that the processor is incapable of handling x64
>>> instructions or
>>> that the operating system in use is 32-bit (x86).
>>>
>>>
>>> I Bleed Blue and Gold
>>> GO BEARS!
>>>
>>>
>>> "R. C. White" <rc@xxxxxx> wrote in message
>>> news:61B36DFB-E288-4013-9D4E-138712B1BA74@xxxxxx
>>> > Hi, Earl.
>>> >
>>> >> it says "ACPI x86 based PC". Does that mean I have a 32-bit
>>> >
>>> > Yep. In Microsoft-speak, x86 means 32-bit.
>>> >
>>> > The first IBM PC used an Intel 8088 CPU, which was an 8086 with an 8-bit
>>> > bus,
>>> > rather than a 16-bit. (I'm an accountant, not a techie, so this might not
>>> > be
>>> > technically correct, but it's close enough for today.) Then the Tandy
>>> > 2000
>>> > and one or two other computers used an 80186 in the mid-1980s. This was
>>> > followed by the 80286, the 386 (Intel dropped the 80 along about here),
>>> > the
>>> > 486 and the - no, not 586 - the Pentium. The whole family of CPUs came to
>>> > be
>>> > referred to as x86, and that's what MSFT adopted a couple of years ago to
>>> > differentiate the 32-bit WinXP and Vista from the 64-bit.
>>> >
>>> > In a 64-bit WinXP or Vista installation, 32-bit applications (which are
>>> > still
>>> > almost all apps on the market) are installed into the new-and-only-in-x64
>>> > folder "C:\Program Files (x86)", while new 64-bit apps (when there are
>>> > any) go
>>> > into the familiar "C:\Program Files". I don't know why they didn't just
>>> > keep
>>> > the old name for 32-bit and use (x64) for 64-bit. When we dual-boot both
>>> > 32-bit and 64-bit operating systems, this creates a LOT of confusion!
>>> >
>>> > But none of that concerns you for now - except that x86 = 32-bit.
>>> >
>>> > RC
>>> >
>>> > "The Earl" <TheEarl@xxxxxx> wrote in message
>>> > news:B3223048-0676-45CE-80F5-9C8B53883A55@xxxxxx
>>> >> Following your instructions, it says 32-bit operating system.
>>> >>
>>> >> How do I find out if my hardware is 32-bit or 64-bit?? Under "Device
>>> >> Manager"/Computer it says "ACPI x86 based PC". Does that mean I have a
>>> >> 32-bit
>>> >> PC also?? It is an HP a6130.me (Whatever that means).
>>> >> --
>>> >> The Earl, Dubai, UAE
>>> >>
>>> >>
>>> >> "The Earl" wrote:
>>> >>
>>> >>> I have a Canon Pixma 530 Multifunctional Printer/Scanner/FAX which I am
>>> >>> trying to connect to my new HP computer with Vista (I think it is 32
>>> >>> bit, if
>>> >>> that is what "32x" means) - it dont work, a total of 1,200 worth of kit
>>> >>> that
>>> >>> is TOTALLY USELESS!!!!!!! (I have been messing around with this for a
>>> >>> week
>>> >>> now which is why I am a tad irritable and about to chuck the lot out the
>>> >>> window).
>>> >>>
>>> >>> There is nothing wrong with the printer - it works fine on my laptop
>>> >>> with
>>> >>> Windows XP and other devices (camera, external drive) work fine on the
>>> >>> USBs,
>>> >>> I have already recieved a first response from the Canon Helpdesk and,
>>> >>> following their advice, downloaded, unzipped and installed the
>>> >>> "appropriate"
>>> >>> driver... my PC even tells me that it has installed it correctly -
>>> >>> super!!!!
>>> >>>
>>> >>> Until I connect the MP530, only to recieve the "USB Device not
>>> >>> recognised"
>>> >>> message. I have tried every bit of advice I have been able to glean from
>>> >>> googling the problem to death and scouring this forum - still no good. I
>>> >>> have
>>> >>> deleted INFCACHE.1, reinstalled it, unplugged the PC, plugged it back
>>> >>> in,
>>> >>> rebooted with the printer plug in, rebooted with the printer plug out,
>>> >>> tried
>>> >>> to manually point the "unknown device" to any drive anyywhere that the
>>> >>> drivers may have been secreted to and many, many other totally fruitless
>>> >>> exercises.
>>> >>>
>>> >>> I am rapidly coming to the conclusion that this is either something
>>> >>> totally
>>> >>> dumb that I have done (quite possible) or a major problem with Vista
>>> >>> that
>>> >>> urgently needs sorting (Are you reading this Bill???), and this is
>>> >>> reinforced
>>> >>> by the sheer volume of similar pleas for help you can find on forums all
>>> >>> over
>>> >>> the internet.
>>> >>>
>>> >>> I need a response to this quickly, I have too much work piling up and
>>> >>> need
>>> >>> to use the new machine urgently. This is starting to affect my bottom
>>> >>> line
>>> >>>
>>> >>> PLEASE SOMEBODY TELL ME WHAT TO DO !!!!!!!!!!!!!!
>>> >>> --
>>> >>> The Earl, Dubai, UAE
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