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Old 09-24-2007   #3 (permalink)
Alex Boromisa


 
 

RE: HP Deskjet 3820 Installed but does not print

Thank you very much it was helpful and I really appreciate your assistance.

I realized myself that problem was in driver due to time difference between
printer (XP) and PC (Vista) and sought to find replacement. However, HP
website suggested that I should install HP Photosmart Basic Print Driver/HP
Photosmart 7150 Printer. That didn’t help as my printer printed out blank
pages. This one is great and it works.

http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en

Have a nice day and thank you again you saved me!

Kind Regards

Alex


"Prakash" wrote:
Quote:

> I will help you resolve your issue.
>
> Here is the solution...
>
>
> 1. Connect the printer to your computer.
>
> 2. Click on Start button >> Control Panel >> Hardware and Sound >> Printers.
>
> 3. Click Add a printer.
>
> 4. In the Add Printer Wizard, select Add a local printer.
>
> 5. Select the Use an existing port check box.
>
> 6. In the Use an existing port drop-down list, select USB001 virtual printer
> port and then click Next.
>
> 7. On the Install the printer driver page, select the printer manufacturer
> HP (not Hewlett-Packard) and the printer name Deskjet 970cse, and then click
> Next.
>
> 8. Select "Replace the current driver" and click Next and then Finish.
>
> I hope, this should resolve the issue.
>
> Please get back to me if the issue persists...
>
> I'll be waiting for your response....
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