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Old 09-28-2007   #5 (permalink)
Howard - Sheffield


 
 

Re: Printer always offline

I have (well at least my daughter has) a Vista home basic laptop - with
almost identical problems.

I can connect okay (over a Netgear wireless network) to an Epson 760 printer
(using the standard Vista driver) which is connected to an older PC running
Windows ME - but if the laptop goes to sleep, or is re-started - the printer
shows up as off-line - and won't come back on line - using either the
standard or admin menus.

The only successful method seems to be to delete and re-install the printer
- every time you turn the laptop off. What a pain! (Not something I can
explain to my daughter how to do).

I have seen some comments from Alan Morris elsewhere about disabling SNMP on
the printer port - but even after re-installing from scratch (with teh
printer working fully) - the 'configure port' button shows up an error when
clicking on it. So how do I get access to this SNMP setting (for a network
port).

I have searched for hours on the internet for solutions to this issue - and
there are literally thousands of posts to all sorts of technical forums about
this same issue (with some pretty crazy suggestions being put forward). Many
people obviously haven't realised that this is a straight Windows Vista bug.
It works fine on Windows ME and XP - so isn't it about time that Microsoft
sorted this problem out - for all versions of Vista - and stopped people
pulling their hair out on this one.

If I had a choice (except that this was a smart new laptop with Vista Basic
on) - I would go straight back to Windows XP asap - at least it works!

Come on Microsoft - you must know what the problem is by now - it's highly
repeatable for any number of printers. We all want a downloadable
hotfix/solution now!!!

Howard - Sheffield, UK

-------------------------------------------------------------------

"Corliss" wrote:
Quote:

>
> Hi guys,
>
> The issue is when a vista machine "sleeps" or is logged off but still the
> machine is still running.
> As far as I can tell the vista machine does not refresh the printer list
> after the workstation comes back online.
> To fix this you must ensure that SNMP is not selected.You must restart your
> workstaion and problem solved.
> Once again when SNMP is selected and the workstaion goes into standby mode
> the list is not being refreshed.
> Cheers,
> Corliss
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