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Old 10-01-2007   #6 (permalink)
Alan Morris [MSFT]


 
 

Re: Printer always offline

Actually connecting to a shared Win9x printer was disabled in Vista. I
assume you created a local port that targets \\WindowsMEmachine\printershare
in order to create the SMB connection.

When the printer goes offline open a command prompt and type

net print \\WindowsMEmachine\printershare


you should get this returned.



E:\>net print \\win98\xerox

Printers at \\win98


Name Job # Size Status

-------------------------------------------------------------------------------
XEROX Queue 0 jobs *Printer Active*
The command completed successfully.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Howard - Sheffield" <Howard - Sheffield@xxxxxx> wrote in
message news:4614B40C-0E6B-4D64-9AF8-5AC2A7829718@xxxxxx
Quote:

>I have (well at least my daughter has) a Vista home basic laptop - with
> almost identical problems.
>
> I can connect okay (over a Netgear wireless network) to an Epson 760
> printer
> (using the standard Vista driver) which is connected to an older PC
> running
> Windows ME - but if the laptop goes to sleep, or is re-started - the
> printer
> shows up as off-line - and won't come back on line - using either the
> standard or admin menus.
>
> The only successful method seems to be to delete and re-install the
> printer
> - every time you turn the laptop off. What a pain! (Not something I can
> explain to my daughter how to do).
>
> I have seen some comments from Alan Morris elsewhere about disabling SNMP
> on
> the printer port - but even after re-installing from scratch (with teh
> printer working fully) - the 'configure port' button shows up an error
> when
> clicking on it. So how do I get access to this SNMP setting (for a network
> port).
>
> I have searched for hours on the internet for solutions to this issue -
> and
> there are literally thousands of posts to all sorts of technical forums
> about
> this same issue (with some pretty crazy suggestions being put forward).
> Many
> people obviously haven't realised that this is a straight Windows Vista
> bug.
> It works fine on Windows ME and XP - so isn't it about time that Microsoft
> sorted this problem out - for all versions of Vista - and stopped people
> pulling their hair out on this one.
>
> If I had a choice (except that this was a smart new laptop with Vista
> Basic
> on) - I would go straight back to Windows XP asap - at least it works!
>
> Come on Microsoft - you must know what the problem is by now - it's highly
> repeatable for any number of printers. We all want a downloadable
> hotfix/solution now!!!
>
> Howard - Sheffield, UK
>
> -------------------------------------------------------------------
>
> "Corliss" wrote:
>
Quote:

>>
>> Hi guys,
>>
>> The issue is when a vista machine "sleeps" or is logged off but still the
>> machine is still running.
>> As far as I can tell the vista machine does not refresh the printer list
>> after the workstation comes back online.
>> To fix this you must ensure that SNMP is not selected.You must restart
>> your
>> workstaion and problem solved.
>> Once again when SNMP is selected and the workstaion goes into standby
>> mode
>> the list is not being refreshed.
>> Cheers,
>> Corliss

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