"jw" <jw@xxxxxx> wrote in message
news:84ACD2B3-B91D-4721-AB24-54549EACA3BE@xxxxxx
Quote:
>I purchased Vista U, and installed on my HP zv6000, however after
>installing
> I kept getting contious crashes, but unfortunately I had already activated
> the key. So now I am installing that same Vista U (same PID) on a new box
> I
> just bought and it tells me the PID is already in use and I need to try to
> use another key. On the HP zv6000 I am installing the OEM, but will this
> help...What can I do? Am I screwed...do I need to buy another copy?
If it is an OEM version you purchased, as John points out this may activate
after speaking to somebody or not.
If it doesn't, depending on where you live in the world you may be able to
get another copy or a refund from the retailer or supplier. For example in
the UK you could argue the goods are not fit for purpose under the Sale of
Goods Act, and get a replacement copy (with a new key and 'license) or
refund if they're unable to deliver a suitable replacement.
--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.dasmirnov.net/blog/ http://www.windowsresource.net/
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