Paul, I doubt the sale of goods act would be of much use in this case.
Relying on 'not fit for the purpose' doesn't really hold water because the
software is doing exactly what it is supposed to do.
--
John Barnett MVP
Associate Expert
Windows - Shell/User
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
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"Paul Smith" <Paul@xxxxxx> wrote in message
news:9ED6B739-4A06-4AE9-BDB4-0D213743C40B@xxxxxx
Quote:
> "jw" <jw@xxxxxx> wrote in message
> news:84ACD2B3-B91D-4721-AB24-54549EACA3BE@xxxxxx Quote:
>>I purchased Vista U, and installed on my HP zv6000, however after
>>installing
>> I kept getting contious crashes, but unfortunately I had already
>> activated
>> the key. So now I am installing that same Vista U (same PID) on a new box
>> I
>> just bought and it tells me the PID is already in use and I need to try
>> to
>> use another key. On the HP zv6000 I am installing the OEM, but will this
>> help...What can I do? Am I screwed...do I need to buy another copy?
>
> If it is an OEM version you purchased, as John points out this may
> activate after speaking to somebody or not.
>
> If it doesn't, depending on where you live in the world you may be able to
> get another copy or a refund from the retailer or supplier. For example
> in the UK you could argue the goods are not fit for purpose under the Sale
> of Goods Act, and get a replacement copy (with a new key and 'license) or
> refund if they're unable to deliver a suitable replacement.
>
> --
> Paul Smith,
> Yeovil, UK.
> Microsoft MVP Windows Shell/User.
> http://www.dasmirnov.net/blog/
> http://www.windowsresource.net/
>
> *Remove nospam. to reply by e-mail*
>
>