Frank - I tried your solution and I always get an error "The action cannot be
completed because the file is open in another program". MS Mail is closed
and I do not know what to do next.
My message is stuck in the outbox with an error "the message could not be
displayed"
"Frank Saunders, MS-MVP OE/WM" wrote:
Quote:
> "bhayes" <bhayes@xxxxxx> wrote in message
> news:00142098-8784-4891-92A3-9B547FB87B57@xxxxxx Quote:
> >I have a message in my inbox that comes up with 'message can not be
> > displayed' so I want to delete it from my inbox, but then I get that 'an
> > unknown error has ocurred' when I try to delete it. How can I get rid of
> > this message?
>
> The best thing to do is ignore them.
>
> If you are not willing to just ignore them, the only way is to delete both
> copies of the database (which does not contain the messages, but only
> references to them) and let WinMail rebuild it.
> First close WinMail, then use Task Manager to make sure there are no
> instances of it under applications or processes.
> Then click Start | Search | Advanced Search
> Check the box to include non-indexed, hidden and system files.
> In the Name field type WindowsMail.MSMessageStore and click the Search
> button.
> It should show you two copies. Delete both of them and re-open WinMail.
> WinMail will work in the background and recover all of the messages that are
> really there.
>
> Although some people have said they lost all messages doing this, WinMail
> should recover them in the Recovered Messages folders.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>