That method should no longer be used. Microsoft has released a
newer fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"
--
Gary VanderMolen [MS MVP-WLM]
"Jason Wallace" <Jason Wallace@xxxxxx> wrote in message
news:9F6DDFDF-3B9B-475F-93C0-CA76465A9EC2@xxxxxx
Quote:
> Frank - I tried your solution and I always get an error "The action cannot be
> completed because the file is open in another program". MS Mail is closed
> and I do not know what to do next.
>
> My message is stuck in the outbox with an error "the message could not be
> displayed"
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
> Quote:
>> "bhayes" <bhayes@xxxxxx> wrote in message
>> news:00142098-8784-4891-92A3-9B547FB87B57@xxxxxx Quote:
>> >I have a message in my inbox that comes up with 'message can not be
>> > displayed' so I want to delete it from my inbox, but then I get that 'an
>> > unknown error has ocurred' when I try to delete it. How can I get rid of
>> > this message?
>>
>> The best thing to do is ignore them.
>>
>> If you are not willing to just ignore them, the only way is to delete both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>> WinMail will work in the background and recover all of the messages that are
>> really there.
>>
>> Although some people have said they lost all messages doing this, WinMail
>> should recover them in the Recovered Messages folders.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>