Sharon
What happens when you try to download a file?
Any error messages?
What folder and location are you selecting to save the downloaded file?
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"sharon_kalamazoo" <sharonkalamazoo@xxxxxx> wrote in
message news:7431F65A-7479-474B-9987-2F4714CC1635@xxxxxx
Quote:
> Since I have been using Windows Vista, I am unable to download anything at
> the Microsoft Download center (today I was attempting to download Visio
> viewer). I tried all of the troubleshooting tips at the Download center.
>
> Other details:
> I do not have Windows Defender on.
> I turned off the pop-up blocker.
> I temporarily turned off my firewall/anti-virus sofware (Kaspersky
> Internet
> Security 7)
>
> Any suggestions would be welcome.
>