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Old 10-09-2007   #2 (permalink)
Mick Murphy


 
 

RE: Problem Report -Office Stopped Working - Office 2003 Pro

You say that you never had the prob until you installed Office 2007.

With the reinstall, are you sure that you deleted the partition that the
original Vista was on, and formatted the Drive, then reinstalled Vista?

I run Vista Home Premium and Office 2003 Pro with no probs at all.

"PJ01" wrote:
Quote:

> When I exit Outlook or Word, I am notified that Outlook or Word has stopped
> working. When I open Outlook or Word, a windows installer window briefly pops
> up and then closes before I can read it. This does not happen every time but
> does happen frequently. In fact, both programs seem to be working fine except
> for these error messages and installer pop ups. The problem reports and
> solutions has the problems identified as Microsoft Office Outlook (or Word)
> - Stopped working - date - report sent. When I check for a solution it tells
> me "no solutions found." I am running Vista Home Premium and have all known
> updates and autoupdate is enabled and OneCare is in the Green.
> This problem began when I uninstalled Office 2003 and installed Office 2007.
> I spent several weeks with the Office 2007 Microsoft technical help trying to
> resolve the identical MS Office Problem 'Outlook 2007 or Word 2007 - stopped
> working. Prior to installing 2007 Office 2003 worked fine. I decided that
> Vista and Office 2007 were not completely compatible so I uninstalled Office
> 2007 and reinstalled Office 2003. The "stopped working" error messages in
> 2003 began then. I tried several solutions found web surfing but none worked.
> Finally, I reformatted the hard drive, reinstalled Vista and then reinstalled
> Office 2003. Much to my consternation, the error message of Microsoft Office
> Outlook / Word - stopped working immediately returned. I am at a complete
> loss now. Unintalls of Office followed by reinstalls has failed to fix this.
> A complete OS reinstallation on a completely reformated hard drive has now
> failed. It appears that this is a Vista problem and not an office problem. I
> say this because I have a second computer with XP Pro on it and both Office
> 2007 and Office 2003 work fine on it.
> I have a 2.8 Intel Pentium 4 processor on an Intel D945PAW board, 2 gb
> memory dual WD3200 320gb SATA drives, and an NVIDIA GeForce 6500 display
> adaptor. As best I know, this relatively new dual core system far exceeds the
> Vista minimum requirements. Any suggestions other than returning this newer
> computer to XP Pro
My System SpecsSystem Spec