Thanks Carey,
I tried that earlier too.
I called WD this AM ... they put me through to a higher-level
technician who had me run a diagnostic on the drive online. (He had it enter
zero's ..) Anyway - it showed multiple sectors throwing out errors ... so
apparently it's a bad drive. He recommended I get hold of the retailer and
have it replaced. (I have just completed doing that - and the "new" drive is
scheduled to be here on this coming Monday., so we'll see then ...) Thanks
for your input - and, hopefully I won't need to revisit the issue.
Jerry
"Carey Frisch [MVP]" wrote:
Quote:
> Open the Start Menu, right-click on Computer
> and select Manage. Click on Disk Management.
> From the Toolbar select Action > Rescan Disks.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ---------------------------------------------------------------
>
> "fly_fishr" <flyfishr@xxxxxx> wrote in message news
DBDE84C-AAC6-4384-B502-DDEED62EE652@xxxxxx
> Recently, I tried adding an external hard-drive which is PnP (Plug n Play) -
> My system NEVER recognized it despite numerous different tries at
> installation. I returned the drive, (thinking it was defective) and the
> "new" unit also would not be recognized - it shows as an, "mass storage
> device" but won't allow me to assign a drive letter to it. I finally gave up
> on that - and figure IF I purchased a conventional Internal hard-drive., that
> I'd be able to finally back-up my files. No Joy !!!
>
> Figuring an INTERNAL New Hard Drive might be the solution., I purchased - a
> WD., SATA 500 Gig Drive. This also is not recognized by the computer
> software. Spent 3 plus hours with a technician last night - tried updating
> the Bios., the Chipset., The CD which came with the Drive - for some reason
> won't open and I get an error message saying that I must "not" have Adobe ...
> (Which I do have...) We tried formatting the Disk., tried assigning
> different drive letters., disabled the other drives-(Media Card Reader and
> the USB for Printer). No Joy ...
>
> This is just NUTS ... The computer recognizes the drive - but the software
> (Windows VISTA - somewhere - somehow) has some "issues" .. and the technician
> that I talked with personally has VISTA with three extra drives and has NEVER
> had this problem !! I don't know what to do ... I've got hours and hours
> into this trying to cure it .... The Drives I purchased now amount to
> several hundred bucks .. and right now they're just "great" for sinkers for
> fishing .. for all they're worth....
> When I go to the MSN website - it's what ? $59 an hour - on a 6 month old
> computer - with VISTA in it .. and I don't think I'm the only one with these
> issues ......that it doesn't allow me to back up my work since the software
> (VISTA) requires a "Drive letter that's recognized" to assign a place for the
> backup to "go to" ....... I feel more like a victim than a client.