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Old 10-14-2007   #1 (permalink)
Kristan M. Kenney [MVP]


 
 

RE: KB917607 - wusa.exe fails with error 2147500037

Have you downloaded the update which corresponds with your language version
of Windows Vista?

--
Regards,
Kristan M. Kenney
Microsoft MVP [Windows - Shell/User]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Jozef Izso" wrote:
Quote:

> Hi,
>
> I'm trying to install KB917607 update for Winhlp32.exe on Slovak version of
> Vista. wusa.exe fails with error 2147500037 "Unknown error".
>
> Here is event log:
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Microsoft-Windows-WUSA"
> Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
> <EventID>3</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x8000000000000000</Keywords>
> <TimeCreated SystemTime="2007-10-14T14:15:15.651Z" />
> <EventRecordID>3</EventRecordID>
> <Correlation />
> <Execution ProcessID="3304" ThreadID="1016" />
> <Channel>Setup</Channel>
> <Computer>Danko-PC</Computer>
> <Security UserID="S-1-5-21-3735890500-515517817-1464369844-1000" />
> </System>
> - <EventData>
> <Data Name="UpdateTitle" />
> <Data Name="ErrorCode">2147500037</Data>
> <Data Name="ErrorString">Neznáma chyba</Data>
> <Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
> "D:\Windows6.0-KB917607-x86.msu"</Data>
> </EventData>
> </Event>
>
> User installing update is Administrator of computer.
>
> Do you have any suggestions how to solve this issue or how to find more
> informations about wusa.exe process (detailed log)?
>
>
> Thanks,
> Jozef
My System SpecsSystem Spec