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Old 10-15-2007   #2 (permalink)
Helen Li [MSFT]


 
 

RE: KB917607 - wusa.exe fails with error 2147500037

Dear Jozef,

Thank you for posting here.

From the problem description, my understanding is: When installing Windows
update KB917607 for Winhlp32.exe on Slovak version of Windows Vista,
wusa.exe fails with error 2147500037 "Unknown error". If I have
misunderstood your concern, please let me know.

I am afraid that this newsgroup is only provided for English version
support only so for support for this Slovak version, please post in the
newsgroup for Windows Vista Slovak language.

Please visit our worldwide sites support page and find support resources
that are provided. You can find your worldwide site here:
https://partner.microsoft.com/global/30000104

Thank you for your understanding. If there is any help I can provide,
please feel free to let me know.

Regards,

Helen Li, MCSE 2003

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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| Thread-Topic: KB917607 - wusa.exe fails with error 2147500037
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<B19CB8B0-AE61-440F-8663-8641D1EEBD32@xxxxxx>
| Subject: RE: KB917607 - wusa.exe fails with error 2147500037
| Date: Sun, 14 Oct 2007 23:28:00 -0700
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|
| In fact, there is no Slovak version of the download page for Winhlp32.exe
| update.
|
| I extracted the package to examine it and it doesn't contains sk-SK
| localization.
|
| I'm very curious how to use this update when it is not available for
every
| language version of Vista.
|
|
| Best regards,
| Jozef
|
| "Kristan M. Kenney [MVP]" wrote:
|
| > Have you downloaded the update which corresponds with your language
version
| > of Windows Vista?
| >
| > --
| > Regards,
| > Kristan M. Kenney
| > Microsoft MVP [Windows - Shell/User]
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > "Jozef Izso" wrote:
| >
| > > Hi,
| > >
| > > I'm trying to install KB917607 update for Winhlp32.exe on Slovak
version of
| > > Vista. wusa.exe fails with error 2147500037 "Unknown error".
| > >
| > > Here is event log:
| > >
| > > - <Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| > > - <System>
| > > <Provider Name="Microsoft-Windows-WUSA"
| > > Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
| > > <EventID>3</EventID>
| > > <Version>0</Version>
| > > <Level>2</Level>
| > > <Task>0</Task>
| > > <Opcode>0</Opcode>
| > > <Keywords>0x8000000000000000</Keywords>
| > > <TimeCreated SystemTime="2007-10-14T14:15:15.651Z" />
| > > <EventRecordID>3</EventRecordID>
| > > <Correlation />
| > > <Execution ProcessID="3304" ThreadID="1016" />
| > > <Channel>Setup</Channel>
| > > <Computer>Danko-PC</Computer>
| > > <Security UserID="S-1-5-21-3735890500-515517817-1464369844-1000" />
| > > </System>
| > > - <EventData>
| > > <Data Name="UpdateTitle" />
| > > <Data Name="ErrorCode">2147500037</Data>
| > > <Data Name="ErrorString">Neznáma chyba</Data>
| > > <Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
| > > "D:\Windows6.0-KB917607-x86.msu"</Data>
| > > </EventData>
| > > </Event>
| > >
| > > User installing update is Administrator of computer.
| > >
| > > Do you have any suggestions how to solve this issue or how to find
more
| > > informations about wusa.exe process (detailed log)?
| > >
| > >
| > > Thanks,
| > > Jozef
|

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