Thanks for your respose, Rob. I had done everything as you described.
However, I decided to reinstall the printer driver just in case. I downloaded
the driver again, uninstalled the printer driver and reinstalled it.
It appears the second installation was better than the first because now I
get the KM information window. (I suspect the first installation was
corrupted because Windows Easy Transfer Companion copied the driver over from
the old XP computer and I didn't uninstall it before installing the new
driver. WETC causes more problems than it solves.) Unfortunately, the problem
remains. When I print, it still doesn't print. When I stop the service, the
KM window tells me all the things that might be wrong. When I restart it, the
document prints.
However, I have an idea to try. The KM window says I'm out of black toner.
I'm not; I think the toner cartridge indicator is defective because the
printer has been saying it's out of black toner since January but it's still
printing. I have a spare black toner cartridge; I will try swapping it in and
see if that solves the problem. Can't do it tonight, though; I'll try it next
weekend and will let you know what happens.
-- Weird Harold
"Rob" wrote:
Quote:
>
>
> "Weird Harold" <harold.melnick@xxxxxx> wrote in message
> news:019FAA67-DF34-4D58-8106-9FCDAA4B5B63@xxxxxx Quote:
> > I have a new computer with Vista Ultimate. I have a Konica Minolta 2400w
> > printer connected; I downloaded and installed KM's printer driver for
> > Vista.
> > When I send a print job to the printer, the printer whirs and clanks as if
> > it
> > is going to print, but after a minute, goes silent with its green light
> > blinking. If I go to spooler services, stop and restart services, then
> > (after
> > about 30 sec.) the document will print. This is true for several programs
> > and
> > a test page from printer properties. However, I have an ancient (ca. 1996)
> > program, Managing Your Money for Windows, that I still use because it will
> > print checks on any check format. If I print a check, the printer prints
> > immediately. Also, I have an old HP Deskjet 895Cxi printer; I can print to
> > it
> > without any problem. The KM printer worked fine on my old XP computer. Any
> > suggestions why it won't work with Vista and what I can do?
> >
> > -- Weird Harold
>
> Hi,
>
> Try this first:
>
> To change or restart the Print Spooler service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking
> Control Panel, clicking System and Maintenance, and then clicking
> Administrative Tools.
>
> 2. Double-click Services. If you are prompted for an administrator
> password or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Print Spooler service, and then click Properties.
>
> 4. On the General tab, next to Startup type, make sure that Automatic is
> selected.
>
> 5. If the service is not already running, under Service status, click
> Start, and then click OK. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> Next ensure you have latest driver for your product here:
>
> http://printer.konicaminolta.com/sup...up.htm#Drivers
>
> Rob
>
> --
> Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.
>
> Dell Dimension 8300 Desktop
> P4 3.0GHz
> 1GB RAM
> Windows Vista Ultimate 32Bit
> ATI Radeon 9800 XT
> Creative SB Audigy 2
>
>