"Weird Harold" <harold.melnick@xxxxxx> wrote in message
news:8C31F0AB-604F-481D-BE49-F2EC9F7037E7@xxxxxx
Quote:
> Thanks for your respose, Rob. I had done everything as you described.
> However, I decided to reinstall the printer driver just in case. I
> downloaded
> the driver again, uninstalled the printer driver and reinstalled it.
>
> It appears the second installation was better than the first because now I
> get the KM information window. (I suspect the first installation was
> corrupted because Windows Easy Transfer Companion copied the driver over
> from
> the old XP computer and I didn't uninstall it before installing the new
> driver. WETC causes more problems than it solves.) Unfortunately, the
> problem
> remains. When I print, it still doesn't print. When I stop the service,
> the
> KM window tells me all the things that might be wrong. When I restart it,
> the
> document prints.
>
> However, I have an idea to try. The KM window says I'm out of black toner.
> I'm not; I think the toner cartridge indicator is defective because the
> printer has been saying it's out of black toner since January but it's
> still
> printing. I have a spare black toner cartridge; I will try swapping it in
> and
> see if that solves the problem. Can't do it tonight, though; I'll try it
> next
> weekend and will let you know what happens.
>
> -- Weird Harold
>
No worries mate, look forward to hearing from you. You could try disabling
the ink monitoring function too see if that helps.
Rob
--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.
Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2