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Old 10-17-2007   #2 (permalink)
Computer & Sound System Tech


 
 

Re: Problem Laser 8000 Bluetooth Mouse

forgive me, but if i understand correctly you need the driver to charge the
mouse, couldn't it be that the battery is not holding it's charge, or a
problem with the battery, or is it really the driver not telling the mouse
to charge?

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"mark" <mark@xxxxxx> wrote in message
news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx
Quote:

> Subject: Problem Laser 8000 Bluetooth Mouse
>
> Message: When the mouse is put on the charge pad its green light pulses 8
> times slowly. Then a red light flashes continuously and rapidly. The
> mouse's NIMH battery does not charge except for a few minutes of use. Even
> when the mouse is left on the pad overnight. This problem started early in
> August when a Vista update included a prompt to update the mouse driver
> software with a download from Microsoft. The Microsoft download was run
> and stopped itself with a note that the driver was not compatible. Thatt
> is when the mouse stopped charging properly.
>
> Then late August another Vista prompt to download the updated driver for
> the mouse, and this time the driver installed. However, the mouse
> continues to fail to charge except for less than a minute when it is first
> placed on the charge pad.
>
> The mouse battery charge anly lasts a very short while. If I take a half
> hour to reseat the mouse on the pad every time the rapid red blinking
> occurs, I can slowly build up the charge. The slow green pulsing lasts
> about 30 seconds, so in half an hour the mouse is reseated on the charger
> pad 60 times.
>
> Microsoft can direct me to a safe driver update, please. That would be
> greatly appreciated. It would be really appropriate if Microsoft would
> correct the error in its driver update for the Laser 8000 mouse (date of
> manufature, 2007).
>
> Mark Stewart, August, September, October 2007
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