If you call Microsoft support, they will ask for your product ID. they will
know you have an OEM version. At that point you can choose to pay for
support. With a retail version you get 2 free support incidents - choose
your calls wisely. (-:
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
"Dave." <Dave@xxxxxx> wrote in message
news:56BDD29C-A275-44F3-B8FF-D1DED3450CE1@xxxxxx
Quote:
> Thanks for the replies guys, that is very unfortunate for me then isn't it
> 
> I didn't have the money for retail at the time i purchased vista OEM with
> my
> new hard drive.
>
> I shall try disabling plug-ins, and see how i go.
> Will microsoft still offer me support if i am to call their customer
> service
> hotline? Or will they ignore me because i purchased OEM
>
> Sorry for the harsh words to microsoft, i was kinda stressed at the time
> as
> i had enough trouble even finding my way to these support forums let alone
> the support ticket... 
>
> "Dave." wrote:
> Quote:
>> First off i'd just like to say the microsoft support center is bullsh*t.
>> I
>> try to send a support ticket and it tells me my product ID is invalid.
>> What,
>> do i not get support because it's OEM..?
>>
>> Okay so the problem is Host processes.exe frequently "stops working" and
>> restarts itself, i can't seem to pinpoint whats triggering it. It isn't
>> really a problem it's just incredibly annoying.
>>
>> Oh while i'm here certain sites, especially myspace crash internet
>> explorer 7.
>>
>> Any suggestions?