Return the laptop for repair or warranty replacement.
--
Richard G. Harper [MVP Shell/User] rgharper@xxxxxx
* NEW! Catch my blog ...
http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website -
http://rgharper.mvps.org/
* HELP us help YOU ...
http://www.dts-l.org/goodpost.htm
"Jack" <Jack@xxxxxx> wrote in message
news:BBEC2EFA-83EC-45AD-B163-CE5E8A86B378@xxxxxx
Quote:
>I bought a Sony Vaio AR41S laptop on the first week of September. It used
>to
> work perfectly until recently.
>
> Now I am having the following problems:
>
> 1. If I do a system restore I get the following message no matter which
> date
> I choose to restore to:
>
> An unspecified error occurred during system restore.
>
>
>
> --
>
> This means that none of the changes were made and I am stuck with the same
> problems.
>
>
> Also occasionally (and this is sporadic) if I open let's say 4 windows I
> am
> unable to open any more unless I close a couple first. I also during this
> time am unable to right-click on anything, whether it be my desktop or a
> file
> name.
>
> I attempted to contact Microsoft help since it's free for the first 90
> days
> but even though I have the 2-digit product ID in the form
> 12345-XXX-1234567-12345 I am told that it is invalid.
>
> Please help me because I want my laptop to work!
>