What's the precise error message text that you get?
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"Ginny" <Ginny@xxxxxx> wrote in message
news:0A9CD967-17E8-464D-9FAA-0907F692C11C@xxxxxx
Quote:
>I updated my media player last week and now it wont play videos. Get a
> message saying that some of my video files are missing and to reboot.
> Doesnt
> help. When I try to download again, I get a message saying that I have
> version 11.0.6000.6344 already installed and they cant fix or reinstall
> with
> that on. Nothing I do seems to delete this file...not even in the
> registry.
> Any help? thanks