Rebecca,
Sorry, I am out of ideas.
You will probably get better results by posting to the
microsoft.public.windows.vista.print_fax_scan group. There are some real
experts there who do not seem to monitor other groups. Just include all the
specifics that you have tried.
Good luck.
I Bleed Blue and Gold
GO BEARS!
"Rebecca" <Rebecca@xxxxxx> wrote in message
news:8C386F02-21D7-499C-BD4B-1C018102F224@xxxxxx
Quote:
> The only printer in the printers tab is my ancient hp designjet. It is so
> old that there aren't ANY drivers for it on the hp site, but it is the only
> printer I can get to work with Vista. Too bad that it uses expesive 36-inch
> wide roll paper!
>
> I don't know how the PC was started the first time after the Vista Business
> software was loaded because I let some IDIOTS who said they knew how, install
> it. At least I had the satisfaction of stopping payment on the check I paid
> them with. But now I am afraid to let anyone else touch it, and I don't know
> how myself.
>
> But back to the problem. Since the printer is not there, (or in the server
> properties) I unplugged the USB cable and turned off the power and restarted.
> When it said to plug in and turn on, I did. Nothing happened. The button
> at the bottom that says "Continue" stayed grayed out. Help!
>
> Rebecca
>
> "Cal Bear '66" wrote:
> Quote:
>> Did you make the mistake of having the printer USB cable connected to the
>> computer when you installed the downloaded Vista drivers?
>>
>> Printer USB cables must be DISCONNECTED during the driver install until the
>> install program prompts you to connect the USB cable and power on the
>> printer.
>>
>> If I were you, I would unplug the printer USB cable, go to Control Panel
>> (Classic view) > Printers, right click your Lexmark X2480, and select Delete.
>> To
>> make sure the printer is fully uninstalled, in the Printers window, go to
>> Menu
>> (Alt key if not visible) > File > Run as administrator > Server Properties
>> (approve UAC), click the Drivers tab, and if the printer is listed there,
>> highlight it and press the Remove button, press Apply, and press OK.
>>
>> With the printer USB cable UNPLUGGED, reboot your computer, run the printer
>> driver install again, and ONLY connect the USB cable and power up the printer
>> when PROMPTED to do so by the driver install program.
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Rebecca" <Rebecca@xxxxxx> wrote in message
>> news:99BAAA36-6C91-4C45-9852-E86BD900F6F9@xxxxxx Quote:
>> >I might be having the same problem as Epson DX4000 below. But my computer
>> > isn't new. I let some idiots install Vista and they couldn't get the
>> > printers to install. They said that I would have to buy a new printer, but
>> > my Lexmark X2480 has a Vista driver available on the Lexmark site. I
>> > downloaded it - I checked and it and my Vista are both 32-bit - and still
>> > can't get a peep out of the printer. The printer did a self test okay. I
>> > changed the USB cable just in case. I don't know what to do.
>> >
>> > Rebecca
>>
>>