Deborah
If you are using an administrator account, you can simply change her
password.
Log on with your administrator account. Click Start and then click your
account picture at the top of the start menu.
This will open the User Accounts.
Click 'Manage another account'.
Select your Daughters account.
Click 'Change password'.
Enter the new password twice.
Click the 'Change Password' button.
Write the password down somewhere.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Deborah" <Deborah@xxxxxx> wrote in message
news:AD2F8348-6422-4854-B003-DB8E77780C89@xxxxxx
Quote:
> My daughter attempted to get online but the system would not accept her
> password. She tried several times.....I even tried for her but could not.
> When I was going to reset it under mine, it said that if I did it she
> would
> lose all her email and other things. She just wants me to reset it. When
> the window comes up about using a floppy disk or flash drive, we do not
> have
> a floppy drive and I do not have a flash drive.
> How do I reset her password and not lose her info? HELP!!
> --
> Deborah