Do the USB ports (I'm having to presume that's how you're connecting the
printer to the PC since you forget to mention that part) work with other
devices?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Rebecca" <Rebecca@xxxxxx> wrote in message
news:5511D4C0-1756-4264-8E84-2DB37E79AEF7@xxxxxx
Quote:
>I paid some IDIOTS to upgrade my XP to Vista Business. My most pressing
> problem right now is that I don't have a printer that works. My newest
> printer is a Lexmark X2480 and there is a driver download on the Lexmark
> site. No matter what I do when the install dialog gets to the screen "How
> is
> your printer connected?" and says to plug in cable and turn on printer, it
> stops. The "Continue" button stays grayed out. No printer shows up in
> the
> Contol Panel-Printers, but there are fourteen Unknown hidden devices
> there.
> I have stopped payment on the check that I wrote to these people and I am
> afraid to let anyone else touch my PC. Can you help me print?
>
> Rebecca
>
> Ironically, my ancient hp DesignJet plotter is working fine and it is so
> old
> that there aren't ANY drivers on the hp site for it. It is connected to
> LPT1
> parallel port and I randomly downloaded a color, 36-inch printer driver.
> I
> suspect that the color may not work, but I never use color anyway. I
> can't
> use this plotter for everything because it uses expensive 36-inch roll
> paper.