If you do not have a password reset disk, and you cannot change the password
in an administrator account, you will need to re-install windows.
"Deborah" wrote:
Quote:
> My daughter attempted to get online but the system would not accept her
> password. She tried several times.....I even tried for her but could not.
> When I was going to reset it under mine, it said that if I did it she would
> lose all her email and other things. She just wants me to reset it. When
> the window comes up about using a floppy disk or flash drive, we do not have
> a floppy drive and I do not have a flash drive.
> How do I reset her password and not lose her info? HELP!!
> --
> Deborah