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Old 10-22-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Lost All Folders

Make sure you are not using incompatible third party security
software. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


"Poco" <Poco@xxxxxx> wrote in message news:C00DF003-94C0-40B6-A2AC-63EE607998B5@xxxxxx
Quote:

> After importing a large# of e-mails from my older computer (outlook express
> xp) to a newer (windos mail, vista), all windows mail folders disapeared
> whether the build in (inbox, sent, junk, delete,...all) as well as the
> previously created folders. all gone, despite still existing inside the
> storage folder.... any ideas how to retrieve & fix this problem. (p.s. the
> program also stopped sending or receiving messages.
My System SpecsSystem Spec