By the reports posted here there are more problems with Norton/Symantec
*anything* than there are with Vista. This has been so for the past 4-5
years. The last stable version of anything Norton was SystemWorks 2002.
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
"Docspec" <Docspec@xxxxxx> wrote in message
news:1193175165.795699.312640@xxxxxx
Quote:
>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
> Home Premium.
>
> I recently downloaded Norton System Works BAsic 2007.
> Works fine, except fro Cleanup. Run by itself it crashes (Program not
> responding), run as part of Norton One Button Checkup it doesn't stop
> scanning (not even after 7hrs).
>
> Symantec Tech Support gave me 2 solutions
>
> A) Clean temp files, and defrag and run Cleanup again
>
> That was nonsense. Nothing changed
>
> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
> run Cleanup again.
>
> That actually made sense. I did a clean boot but Norton would not
> respond after the clean boot. So it needs a Vista component running.
>
> Before I clean boot 200 times and add one component after another, to
> find out which one Norton needs to start, I want to ask:
>
> Does anybody have the same problem?
> What component do I need to include in cleanboot, so that Norton
> starts, but Cleanup isn't impaired?
>
> Thanks
>