A brand-new system should not behave so - return the laptop for warranty
repair or replacement.
--
Richard G. Harper [MVP Shell/User] rgharper@xxxxxx
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"L Momar" <LMomar@xxxxxx> wrote in message
news:C111E047-3D51-464F-BC93-DA65E2A09F0B@xxxxxx
Quote:
> Only a few days ago, I got a toshiba notebook laptop, with the Windows
> Vista
> system installed on it. It was bought in America and sent over to the UK
> for
> me.
>
> Admitedly, I am not the most computer literate person, but I know the
> basics
> and a little more.
>
> My problem is this:
>
> It has only been a couple of days and the screen has blanked out twice,
> and
> I have had to restart the computer by pressing the 'on/off' button for 10
> seconds. I subsequently lost all unsaved work.
>
> I also suddenly had that dreaded blue screen appear for no apparant
> reason.
> The screen that says there is something wrong with one of the installed
> devices...etc.
>
> I want to know what the best thing to do is now?
> Should I return the laptop and ask for my money back?
> Is this a problem with Toshiba? Or a problem with Windows Vista? Or is is
> me??!
>
> If someone could advise on what I should do I would be very grateful.
>
> Kind regards,
> LM
>
>
>