Have you simply tried using Vista's system restore?
--
jim
Bill Gates lives in constant fear that Chuck Norris' PC will crash.
"Linda" <linda@xxxxxx> wrote in message
news:9A55A4DC-9151-40E1-B8E6-9BA5B7144953@xxxxxx
Quote:
> After installing Adobe's Creative Suite 3, I lost Control Panel and had to
> do
> a system restore back to a point before the install. I'm now having
> difficulty reinstalling CS3. Adobe tech support tells me I need to remove
> any
> remaining files before trying the reinstall. My problem is that I've
> already
> removed the program using the normal uninstall, run Adobe's uninstall
> scripts
> which also uses the WIndows clean-up utiltiy, tried to remove straglers
> byaltering permissions on file properties. I've been able to remove all
> but
> the following files and folders:
>
> Adobe\
> Adobe\Acrobat 8.0\
> Adobe\Acrobat 8.0\acrotray
> Adobe\Acrobat 8.0\adistres.dll
> Adobe\Acrobat Elements\
> Adobe\Acrobat Elements\ContextMenu.dll
> CommonFiles\Adobe\
> CommonFiles\Adobe\Acrobat\ActiveX\
> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF
> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell
>
> I'm guessing these files/folders must be corrupt. The system tells me I
> don't have permission to delete but I have full administrator access on
> some
> of the files and on others I am unable to change the permissions. Does
> anyone
> have any ideas on how I can delete these? I have a fairly new Sony laptop
> with Vista Home Premium and don't really want to take my machine back to a
> full recovery. Any advice? Is it worth the cost of calling Microsoft
> support?
>
> Thanks,
>
> Linda