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11-03-2007

http://www.adobe.com/support/contact/cs3clean.html

"jim" <jim@xxxxxx> wrote in message
news:rQOWi.1356$di.1254@xxxxxx

Quote:

> Adobe CS3Clean Script
> The Adobe CS3Clean Script will help resolve installation problems
> experienced by users of Adobe Creative Suite software. The script will
> clean up any beta and pre-release installations. It will also look for and
> repair registry permissions and remove obsolete registry entries of older
> Flash Player versions, to ensure successful installation of the shipping
> versions of Creative Suite 3.
>
> 1.. Back-up all data prior to using the CS3Clean Script. This includes
> fonts, Version Cue repositories, plugins and any other important files.
> 2.. Uninstall your beta or pre-release Creative Suite 3 prior to using
> the CS3Clean Script.
> a.. On Windows XP, uninstall via Add/Remove Programs in the Control
> Panel.
> b.. On Windows Vista, in the Programs section of the Control Panel,
> select Uninstall a Program.
> c.. On Macintosh, the uninstaller is in Applications/Utilities/Adobe
> Installers.
> 3.. Download the appropriate file from below.
> 4.. Unpack the download. The download includes the script as well as
> additional system-specific instructions.
> 5.. Open and follow the instructions for assistance installing the
> script.
> 6.. Once the script has successfully completed, continue with your
> installation of the shipping version of Creative Suite 3.
> Download
> It is important you read and carefully follow the instructions included
> with the download.
>
> English/Japanese
> a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB)
> --
> jim
>
> Bill Gates lives in constant fear that Chuck Norris' PC will crash.
>
>
> "Linda" <linda@xxxxxx> wrote in message
> news:B9FCB728-24EB-4B0B-8C95-5CA181139169@xxxxxx

Quote:

>> System restore seems to be what got me into my predicament in the first
>> place
>> - it seems to have left a subset of the Adobe files installed files on
>> the
>> system. Either that or the CS3 install package installed some files
>> before
>> erroring out when I attempted the reinstall. In any case, Adobe says the
>> CS3
>> installer won't work unless the system is free of all Adobe files. So, my
>> first problem to solve is getting rid of the Adobe files that are on my
>> system. Is it safe to run the Adobe uninstall script and Windows cleanup
>> utility in diagnostics mode? I don't have any program listing in CS3 in
>> the
>> Control Panel program list any more. Any other suggestions?
>>
>> Linda
>>
>> "Linda" wrote:
>>

Quote:

>>> After installing Adobe's Creative Suite 3, I lost Control Panel and had
>>> to do
>>> a system restore back to a point before the install. I'm now having
>>> difficulty reinstalling CS3. Adobe tech support tells me I need to
>>> remove any
>>> remaining files before trying the reinstall. My problem is that I've
>>> already
>>> removed the program using the normal uninstall, run Adobe's uninstall
>>> scripts
>>> which also uses the WIndows clean-up utiltiy, tried to remove straglers
>>> byaltering permissions on file properties. I've been able to remove all
>>> but
>>> the following files and folders:
>>>
>>> Adobe\
>>> Adobe\Acrobat 8.0\
>>> Adobe\Acrobat 8.0\acrotray
>>> Adobe\Acrobat 8.0\adistres.dll
>>> Adobe\Acrobat Elements\
>>> Adobe\Acrobat Elements\ContextMenu.dll
>>> CommonFiles\Adobe\
>>> CommonFiles\Adobe\Acrobat\ActiveX\
>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF
>>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell
>>>
>>> I'm guessing these files/folders must be corrupt. The system tells me I
>>> don't have permission to delete but I have full administrator access on
>>> some
>>> of the files and on others I am unable to change the permissions. Does
>>> anyone
>>> have any ideas on how I can delete these? I have a fairly new Sony
>>> laptop
>>> with Vista Home Premium and don't really want to take my machine back to
>>> a
>>> full recovery. Any advice? Is it worth the cost of calling Microsoft
>>> support?
>>>
>>> Thanks,
>>>
>>> Linda

>
>

11-03-2007	#6 (permalink)
jim n/a posts	Re: Problem Deleting Files http://www.adobe.com/support/contact/cs3clean.html "jim" <jim@xxxxxx> wrote in message news:rQOWi.1356$di.1254@xxxxxx Quote: > Adobe CS3Clean Script > The Adobe CS3Clean Script will help resolve installation problems > experienced by users of Adobe Creative Suite software. The script will > clean up any beta and pre-release installations. It will also look for and > repair registry permissions and remove obsolete registry entries of older > Flash Player versions, to ensure successful installation of the shipping > versions of Creative Suite 3. > > 1.. Back-up all data prior to using the CS3Clean Script. This includes > fonts, Version Cue repositories, plugins and any other important files. > 2.. Uninstall your beta or pre-release Creative Suite 3 prior to using > the CS3Clean Script. > a.. On Windows XP, uninstall via Add/Remove Programs in the Control > Panel. > b.. On Windows Vista, in the Programs section of the Control Panel, > select Uninstall a Program. > c.. On Macintosh, the uninstaller is in Applications/Utilities/Adobe > Installers. > 3.. Download the appropriate file from below. > 4.. Unpack the download. The download includes the script as well as > additional system-specific instructions. > 5.. Open and follow the instructions for assistance installing the > script. > 6.. Once the script has successfully completed, continue with your > installation of the shipping version of Creative Suite 3. > Download > It is important you read and carefully follow the instructions included > with the download. > > English/Japanese > a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB) > -- > jim > > Bill Gates lives in constant fear that Chuck Norris' PC will crash. > > > "Linda" <linda@xxxxxx> wrote in message > news:B9FCB728-24EB-4B0B-8C95-5CA181139169@xxxxxx Quote: >> System restore seems to be what got me into my predicament in the first >> place >> - it seems to have left a subset of the Adobe files installed files on >> the >> system. Either that or the CS3 install package installed some files >> before >> erroring out when I attempted the reinstall. In any case, Adobe says the >> CS3 >> installer won't work unless the system is free of all Adobe files. So, my >> first problem to solve is getting rid of the Adobe files that are on my >> system. Is it safe to run the Adobe uninstall script and Windows cleanup >> utility in diagnostics mode? I don't have any program listing in CS3 in >> the >> Control Panel program list any more. Any other suggestions? >> >> Linda >> >> "Linda" wrote: >> Quote: >>> After installing Adobe's Creative Suite 3, I lost Control Panel and had >>> to do >>> a system restore back to a point before the install. I'm now having >>> difficulty reinstalling CS3. Adobe tech support tells me I need to >>> remove any >>> remaining files before trying the reinstall. My problem is that I've >>> already >>> removed the program using the normal uninstall, run Adobe's uninstall >>> scripts >>> which also uses the WIndows clean-up utiltiy, tried to remove straglers >>> byaltering permissions on file properties. I've been able to remove all >>> but >>> the following files and folders: >>> >>> Adobe\ >>> Adobe\Acrobat 8.0\ >>> Adobe\Acrobat 8.0\acrotray >>> Adobe\Acrobat 8.0\adistres.dll >>> Adobe\Acrobat Elements\ >>> Adobe\Acrobat Elements\ContextMenu.dll >>> CommonFiles\Adobe\ >>> CommonFiles\Adobe\Acrobat\ActiveX\ >>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll >>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF >>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell >>> >>> I'm guessing these files/folders must be corrupt. The system tells me I >>> don't have permission to delete but I have full administrator access on >>> some >>> of the files and on others I am unable to change the permissions. Does >>> anyone >>> have any ideas on how I can delete these? I have a fairly new Sony >>> laptop >>> with Vista Home Premium and don't really want to take my machine back to >>> a >>> full recovery. Any advice? Is it worth the cost of calling Microsoft >>> support? >>> >>> Thanks, >>> >>> Linda > >
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