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11-03-2007

I wonder if this helped?

"jim" <jim@xxxxxx> wrote in message
news:BtTWi.48698$b9.27281@xxxxxx

Quote:

> http://www.adobe.com/support/contact/cs3clean.html
>
>
> "jim" <jim@xxxxxx> wrote in message
> news:rQOWi.1356$di.1254@xxxxxx

Quote:

>> Adobe CS3Clean Script
>> The Adobe CS3Clean Script will help resolve installation problems
>> experienced by users of Adobe Creative Suite software. The script will
>> clean up any beta and pre-release installations. It will also look for
>> and repair registry permissions and remove obsolete registry entries of
>> older Flash Player versions, to ensure successful installation of the
>> shipping versions of Creative Suite 3.
>>
>> 1.. Back-up all data prior to using the CS3Clean Script. This includes
>> fonts, Version Cue repositories, plugins and any other important files.
>> 2.. Uninstall your beta or pre-release Creative Suite 3 prior to using
>> the CS3Clean Script.
>> a.. On Windows XP, uninstall via Add/Remove Programs in the Control
>> Panel.
>> b.. On Windows Vista, in the Programs section of the Control Panel,
>> select Uninstall a Program.
>> c.. On Macintosh, the uninstaller is in Applications/Utilities/Adobe
>> Installers.
>> 3.. Download the appropriate file from below.
>> 4.. Unpack the download. The download includes the script as well as
>> additional system-specific instructions.
>> 5.. Open and follow the instructions for assistance installing the
>> script.
>> 6.. Once the script has successfully completed, continue with your
>> installation of the shipping version of Creative Suite 3.
>> Download
>> It is important you read and carefully follow the instructions included
>> with the download.
>>
>> English/Japanese
>> a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB)
>> --
>> jim
>>
>> Bill Gates lives in constant fear that Chuck Norris' PC will crash.
>>
>>
>> "Linda" <linda@xxxxxx> wrote in message
>> news:B9FCB728-24EB-4B0B-8C95-5CA181139169@xxxxxx

Quote:

>>> System restore seems to be what got me into my predicament in the first
>>> place
>>> - it seems to have left a subset of the Adobe files installed files on
>>> the
>>> system. Either that or the CS3 install package installed some files
>>> before
>>> erroring out when I attempted the reinstall. In any case, Adobe says
>>> the CS3
>>> installer won't work unless the system is free of all Adobe files. So,
>>> my
>>> first problem to solve is getting rid of the Adobe files that are on my
>>> system. Is it safe to run the Adobe uninstall script and Windows cleanup
>>> utility in diagnostics mode? I don't have any program listing in CS3 in
>>> the
>>> Control Panel program list any more. Any other suggestions?
>>>
>>> Linda
>>>
>>> "Linda" wrote:
>>>
>>>> After installing Adobe's Creative Suite 3, I lost Control Panel and had
>>>> to do
>>>> a system restore back to a point before the install. I'm now having
>>>> difficulty reinstalling CS3. Adobe tech support tells me I need to
>>>> remove any
>>>> remaining files before trying the reinstall. My problem is that I've
>>>> already
>>>> removed the program using the normal uninstall, run Adobe's uninstall
>>>> scripts
>>>> which also uses the WIndows clean-up utiltiy, tried to remove straglers
>>>> byaltering permissions on file properties. I've been able to remove all
>>>> but
>>>> the following files and folders:
>>>>
>>>> Adobe\
>>>> Adobe\Acrobat 8.0\
>>>> Adobe\Acrobat 8.0\acrotray
>>>> Adobe\Acrobat 8.0\adistres.dll
>>>> Adobe\Acrobat Elements\
>>>> Adobe\Acrobat Elements\ContextMenu.dll
>>>> CommonFiles\Adobe\
>>>> CommonFiles\Adobe\Acrobat\ActiveX\
>>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
>>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF
>>>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell
>>>>
>>>> I'm guessing these files/folders must be corrupt. The system tells me I
>>>> don't have permission to delete but I have full administrator access on
>>>> some
>>>> of the files and on others I am unable to change the permissions. Does
>>>> anyone
>>>> have any ideas on how I can delete these? I have a fairly new Sony
>>>> laptop
>>>> with Vista Home Premium and don't really want to take my machine back
>>>> to a
>>>> full recovery. Any advice? Is it worth the cost of calling Microsoft
>>>> support?
>>>>
>>>> Thanks,
>>>>
>>>> Linda

>>
>>

>
>

11-03-2007	#7 (permalink)
jim n/a posts	Re: Problem Deleting Files I wonder if this helped? "jim" <jim@xxxxxx> wrote in message news:BtTWi.48698$b9.27281@xxxxxx Quote: > http://www.adobe.com/support/contact/cs3clean.html > > > "jim" <jim@xxxxxx> wrote in message > news:rQOWi.1356$di.1254@xxxxxx Quote: >> Adobe CS3Clean Script >> The Adobe CS3Clean Script will help resolve installation problems >> experienced by users of Adobe Creative Suite software. The script will >> clean up any beta and pre-release installations. It will also look for >> and repair registry permissions and remove obsolete registry entries of >> older Flash Player versions, to ensure successful installation of the >> shipping versions of Creative Suite 3. >> >> 1.. Back-up all data prior to using the CS3Clean Script. This includes >> fonts, Version Cue repositories, plugins and any other important files. >> 2.. Uninstall your beta or pre-release Creative Suite 3 prior to using >> the CS3Clean Script. >> a.. On Windows XP, uninstall via Add/Remove Programs in the Control >> Panel. >> b.. On Windows Vista, in the Programs section of the Control Panel, >> select Uninstall a Program. >> c.. On Macintosh, the uninstaller is in Applications/Utilities/Adobe >> Installers. >> 3.. Download the appropriate file from below. >> 4.. Unpack the download. The download includes the script as well as >> additional system-specific instructions. >> 5.. Open and follow the instructions for assistance installing the >> script. >> 6.. Once the script has successfully completed, continue with your >> installation of the shipping version of Creative Suite 3. >> Download >> It is important you read and carefully follow the instructions included >> with the download. >> >> English/Japanese >> a.. Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB) >> -- >> jim >> >> Bill Gates lives in constant fear that Chuck Norris' PC will crash. >> >> >> "Linda" <linda@xxxxxx> wrote in message >> news:B9FCB728-24EB-4B0B-8C95-5CA181139169@xxxxxx Quote: >>> System restore seems to be what got me into my predicament in the first >>> place >>> - it seems to have left a subset of the Adobe files installed files on >>> the >>> system. Either that or the CS3 install package installed some files >>> before >>> erroring out when I attempted the reinstall. In any case, Adobe says >>> the CS3 >>> installer won't work unless the system is free of all Adobe files. So, >>> my >>> first problem to solve is getting rid of the Adobe files that are on my >>> system. Is it safe to run the Adobe uninstall script and Windows cleanup >>> utility in diagnostics mode? I don't have any program listing in CS3 in >>> the >>> Control Panel program list any more. Any other suggestions? >>> >>> Linda >>> >>> "Linda" wrote: >>> >>>> After installing Adobe's Creative Suite 3, I lost Control Panel and had >>>> to do >>>> a system restore back to a point before the install. I'm now having >>>> difficulty reinstalling CS3. Adobe tech support tells me I need to >>>> remove any >>>> remaining files before trying the reinstall. My problem is that I've >>>> already >>>> removed the program using the normal uninstall, run Adobe's uninstall >>>> scripts >>>> which also uses the WIndows clean-up utiltiy, tried to remove straglers >>>> byaltering permissions on file properties. I've been able to remove all >>>> but >>>> the following files and folders: >>>> >>>> Adobe\ >>>> Adobe\Acrobat 8.0\ >>>> Adobe\Acrobat 8.0\acrotray >>>> Adobe\Acrobat 8.0\adistres.dll >>>> Adobe\Acrobat Elements\ >>>> Adobe\Acrobat Elements\ContextMenu.dll >>>> CommonFiles\Adobe\ >>>> CommonFiles\Adobe\Acrobat\ActiveX\ >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelper.dll >>>> CommonFiles\Adobe\Acrobat\ActiveX\AcroPDF >>>> CommonFiles\Adobe\Acrobat\ActiveX\pdfshell >>>> >>>> I'm guessing these files/folders must be corrupt. The system tells me I >>>> don't have permission to delete but I have full administrator access on >>>> some >>>> of the files and on others I am unable to change the permissions. Does >>>> anyone >>>> have any ideas on how I can delete these? I have a fairly new Sony >>>> laptop >>>> with Vista Home Premium and don't really want to take my machine back >>>> to a >>>> full recovery. Any advice? Is it worth the cost of calling Microsoft >>>> support? >>>> >>>> Thanks, >>>> >>>> Linda >> >> > >
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