Hi,
Sorry to have been brusque in the 2nd response, but you didn't indicate that
you had seen the initial response so there was no way to tell what you've
tried. Since we can't see your system, you need to let us know what you have
and haven't tried, and if something suggested does not help. Otherwise we
can only make assumptions and guesses.
As it seems to work in Safe mode, but not in normal mode, you need to look
at what programs are loading with the system. One or more of them is
interfering with the process. A high percentage of the time this is caused
by antivirus or antimalware software that is over-agressively trying to
protect the system. While there are some known issues with Norton's, other
vendors are suspect as well. I would start by disabling yours and seeing if
this resolves the problem.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"La Poste" <maculottejean.lavie@xxxxxx> wrote in message
news:eX2wdu3IIHA.1184@xxxxxx
Quote:
> Hi Rick,
> Thanks for duplicating your response.
> In fact, none of your answers brought a solution to my problem:
> The message I get is the following, translated from French back to
> English: "an uspecified error has occurred during system restore (windows
> update)"
> That's all, no error code, just a generic event ID, 8209.
> However, if I try to restore a point via the safe mode (no network
> connection) it works perfectly.
> I didn't try to switch the internet connection off durind a restoration
> process, should I have done so?
> I add a copy of the message found in the event observer. It's in French,
> but accessible to anyone.
> Thanks anyway for our assistance.
>
> Quote
>
> Nom du journal :Application
> Source : System Restore
> Date : 10/11/2007 10:06:10
> ID de l'événement :8209
> Catégorie de la tâche :Aucun
> Niveau : Erreur
> Mots clés : Classique
> Utilisateur : N/A
> Ordinateur : PORT-LAVIE
> Description :
> Une erreur non spécifiée s'est produite durant la restauration du système
> : (Windows Update). Informations supplémentaires : .
> XML de l'événement :
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="System Restore" />
> <EventID Qualifiers="0">8209</EventID>
> <Level>2</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-11-10T09:06:10.000Z" />
> <EventRecordID>23285</EventRecordID>
> <Channel>Application</Channel>
> <Computer>PORT-LAVIE</Computer>
> <Security />
> </System>
> <EventData>
> <Data>Windows Update</Data>
> <Data>
> </Data>
>
> <Binary>000000005D0400002F04000000000000CBC8392507000000000000000000000000000000</Binary>
> </EventData>
> </Event>
>
> Unquote
>
> All te best
> JL
>
> "Rick Rogers" <rick@xxxxxx> a écrit dans le message de
> news:uoG9DSyIIHA.5360@xxxxxx Quote:
>> Hi,
>>
>> Apparently you did not check your original post for responses? See:
>> http://bertk.mvps.org/html/eerrormsgsv.html
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "La Poste" <maculottejean.lavie@xxxxxx> wrote in message
>> news:uBd6ZOxIIHA.1204@xxxxxx Quote:
>>> Subject:
>>>
>>> Greetings to all,
>>> Can someone tell me me why I can only successfully use restore points
>>> via the safe mode,
>>> and not straight lithine Vista, winch tells me That "an un know errer
>>> has occlure, etc."?
>>> Tanks for Youri enlightenment
>>>
>>> Cordialement
>>> JL
>>>
>> >