I'm running the scan a second time right now... any suggestions on what I
should do if the corrupted files can't be fixed in the second pass?
Quote:
>If that does not work, try repairing your system. Boot from your Windows
Vista DVD, select the System Repair Option > on the setup screen, select
'Repair Computer > Select your installation of Windows > select Startup
Repair option and follow instructions.
--
Andre
Blog:
http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"MarylandMommy" <MarylandMommy@xxxxxx> wrote in message
news:F09514CF-3198-44E7-A68C-5947E5AA6128@xxxxxx
Quote:
> Thanks Andre, that definitely started me on the right path. I ran the
> command
> and was told that it found some corrupt files but it wasn't able to fix
> them
> all and I should review the CBS.log for more info (I pulled the log into
> Word
> and it is 14,600+ pages long (holy cow!!))
>
> I'm running the scan a second time right now... any suggestions on what I
> should do if the corrupted files can't be fixed in the second pass? How to
> easily identify what they are, and where to get non-corrupt copies?
>
> Thanks for your help... already SO much more helpful that HP's tech
> support.
>
> "Andre Da Costa[ActiveWin]" wrote:
> Quote:
>> Go to Start > All Programs > Accessories and right-click
>> on the Command Prompt and choose "Run as administrator".
>> Type in: SFC /SCANNOW and press your Enter key.
>>
>> This should repair/replace any corrupted system files.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "MarylandMommy" <MarylandMommy@xxxxxx> wrote in
>> message
>> news:B2D74A93-24D3-414D-A1CA-1330A705B724@xxxxxx Quote:
>> > Apparently Windows did some sort of update on Friday night. Friday
>> > afternoon
>> > everything was working fine, Saturday morning I had a few issues but
>> > was
>> > in a
>> > hurry so didn't sit down to try and figure out until today.
>> >
>> > First, a number of my programs suddenly had missing critical files (I
>> > had
>> > to
>> > reinstall my Adobe Acrobate, repair my office files, McAfee security
>> > center
>> > won't load, Snapfish Picture Mover has a corrupted database and the HP
>> > Advisor just fails when my computer boots, and a couple of other
>> > programs
>> > no
>> > longer have the program icon and that's just what I've found so far.) I
>> > spend
>> > a VERY frustrating 2 hours in a chat with a completely clueless HP
>> > technical
>> > support person, who finally told me to call him (without giving me a
>> > number).
>> > He absolutely refused to listen to what I said (he asked me 6 times
>> > about
>> > my
>> > virus protection insisting that I must also have norton since most HP
>> > computers come with it, so my problem must SUDDENLY be a conflict in
>> > two
>> > virus software programs, except I uninstalled the Norton the day I got
>> > the
>> > computer and this is a new problem).
>> >
>> > Anyway, the major problem is that while I can easily connect to the
>> > internet
>> > (I'm on a wireless connection, but not having any problems with it, and
>> > I've
>> > reset it numerous times while talking to HP), the programs I'm trying
>> > to
>> > repair/update can't seem to locate the internet.
>> >
>> > Initially, I was trying to install a trial of Visio, but I couldn't
>> > activate
>> > it because it said it couldn't access the internet and when I had a
>> > connection I should try again (I can browse to the internet and have
>> > been
>> > able to successful pull up numerous sites, including downloading the
>> > trial
>> > of
>> > Visio, but the PROGRAMS can't get to it). I then tried to reinstall
>> > McAfee
>> > since it isn't working. I could download the files, but again McAfee
>> > couldn't
>> > reach the internet to complete the installation and said I was not
>> > connected
>> > and to try again once I was connected.
>> >
>> > I believe that I may have lost a couple of Windows Vista files -- is
>> > there
>> > a
>> > way to do a repair on the actual operating system (not the startup
>> > files,
>> > I
>> > tried that and there are no errors), or can you offer me any other
>> > suggestions on things to try?
>> >
>> > I have Vista home premium, which came installed on my Pavilion Laptop.
>> > I've
>> > also tried restoring the system to a point prior to the upgrade on
>> > Friday,
>> > but the system restores fail for an "unknown reason". I would prefer
>> > not
>> > to
>> > have to completely restore my system for a back up if that can be
>> > avoided.
>> >
>> > Thanks for your help and any suggestions.
>>
>>
>>