"Joe" <Joe@xxxxxx> wrote in message
news:320F5060-04C4-4D2F-B955-149FCD5A0A17@xxxxxx
Quote:
> Both of my tools settings were already set as you suggested. I am
> planning
> on uninstalling my current Norton and installing the 2008 version.
> Thanks,
> --
> Joe
>
>
> "robertmiles@xxxxxx" wrote:
> Quote:
>>
>> "Joe" <Joe@xxxxxx> wrote in message
>> news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote:
>> > How do I get automatic mail retrival to work? All settings are
>> > correct.
>> > I
>> > hear a tone every time it is time to check, but it never retrieves mail
>> > from
>> > my ISP. Have no problems manually recieving mail. Suspect this is a
>> > Norton
>> > problem, but can't see anything to change in Norton to allow it to
>> > work.
>> > Windows Firewall is off. Norton Firewall is on.
>> > --
>> > Joe
>>
>> Stopping the Norton problems in Windows Mail requires uninstalling
>> the Norton program, not just changing its settings.
>>
>> Click on Tools, then Accounts, then your email account, then
>> Properties. If there is no check mark in the box before Include
>> this account when checking for new messages, click on this box and
>> then Apply. Click on OK and then Close.
>>
>> Click on Tools, then Options. If there is no check mark in the box
>> before Send and receive messages at startup, click on this box and
>> then Apply. Click on Send. If there is no check mark in the box
>> before Send messages immediately, click on this box and then
>> Apply. Click on OK.
>>
>>
>> Installing any Norton or McAfee program is a mistake. Apparently the newest
Trend Micro program are also causing troubles.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email