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Old 11-16-2007   #6 (permalink)
Chrisk


 
 

RE: Cannot create System Restore point; Windows Update hangs

I have been searching for an answer to this problem for three days now. I
have a dell portable 1720 with windows vista business. I tried to report the
problem to dell. They told me it was a software problem and referred me to
another number that wanted to charge me $249 to fix the problem. I stated I
got the problem installing there updates. They referred me back to hardware
support. The want to reinstall windows. I said no not just yet. Thats why
I am here looking for answers. It just seems funny that you have a dell
laptop with windows business.

"JPhilo" wrote:
Quote:

>
> My new Vista Business Dell laptop is just a week old but already I'm
> having serious OS issues. The entire System Restore system seems to be
> hung up and not functioning. For example, if I go to the System
> Protection tab in System Properties, in the 'Available Disks' box it
> just says "Searching..." and never comes out of that. The System Restore
> and Create... (restore point) buttons are greyed out. There definitely
> should be a number of restore points already, but none are accessible.
>
> This problem also appears to be causing Windows Update to hang.
> Whenever it tries to install updates it gets to the point where it says
> 'creating restore point...' and then it just hangs there forever.
>
> So I think I need to find some way to manually reset or restart the
> entire System Restore system. I've searched this and some other forums
> but haven't found anyone in a similar situation. Can someone please
> help?
>
>
> --
> JPhilo
>
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