If I may reply in line...
zachd [MSFT] wrote:
Quote:
> "Charlie Tame" <charlie@xxxxxx> wrote in message
> news:e5snVe$JIHA.3916@xxxxxx
> Quote:
>> Thanks for visiting again, I appreciate that "Insiders" get a lot of
>> annoyance which likely puts them off visiting these groups
>
> I think you learn to have thick skin, but it's close to impossible to wade
> through pages upon pages of flame wars to find where you can add value.
>
> Anybody who wants the group to be positive, wants to give Microsoft and
> Vista that much more of an opportunity to improve, really needs to avoid
> flame wars, off-topic posting, et cetera. *shrug*
> There's filtering methods, but there aren't great ones - and putting that
> burden on every user means that it's excruciating for a random Microsoft
> person to try to lend a hand or ear. =\
>
> The thing is, it doesn't really matter if you like Mac, U*ix, Vista, BeOS,
> etc - Vista getting better helps everyone by challenging other vendors to do
> better. I regularly help third parties with their issues because that just
> raises the tide, makes it that much more important for every other vendor to
> be delivering excellence. A great Mac experience challenges Vista to be
> better - and vice versa.
Exactly, it is one thing to rant about a specific OS and quite another
to pour out mindless advocacy, this only prolongs the flame wars and
hides the value stuff in the process.
Sorry to say it but MS does currently have the reputation of being the
uncaring giant, and whilst I am sure this is not true of 99% of the
company (Employees) it comes over that way as a result of "Some" senior
members of management and even more as a result of the apparent "Policy"
the company displays. I say "Apparent" because appearances are what we see.
Quote:
> Yes, I am an idealist. But I'm a patient idealist, so it's OK. =)
You can't "Not" be an idealist and succeed in this environment, nor lack
patience
Quote:
Quote:
>> but when some real solid info is forthcoming it helps everybody here a
>> lot, in fact I'd say that lack of such visits actually contributes to
>> dissatisfaction, but at the same time it is understood that employees are
>> in a vulnerable position and unable to directly influence corporate
>> policy. I am sure many frustrations are common to all but the less said
>> the better >
> Well, the 'neat' thing (if I may be so bold) is that it's possible to often
> identify bugs/problems/feature requests in specific, and then potentially
> act on those. But if I'm having to dig through 10,000 posts (as I did
> today) to get a couple kernels of knowledge - that's just ineffective for
> both sides of this equation. You want me to use my
> non-work-but-trying-to-help-time in more effective ways. You don't even
> want me here if that's the way the newsgroup is going to be. =\
And nobody expects MS employees to work all day and then come home and
work some more for free, not everyone can treat work as part work / part
hobby. However it is generally very good for the company and the
industry in general to have a bit of honest discussion, especially from
a quality improvement perspective.
Quote:
> I'll try to lend a hand/ear where I can, but the madness in this newsgroup
> severely impacts the quality and quantity of assistance I can provide. =\
>
> I generally stick to windowsmedia.player newsgroup where things are lot
> saner. But I'd heartily prefer to spend my time learning about your
> experiences with Vista and how it could be improved.
>
> <3
> -Zach
Personally I am not too unhappy with much of Vista, however there are
some areas that I find disappointing since they "Appear" to repeat some
long standing irritations. I am more dissatisfied with things that are
not really technical issues but issues related to the aforementioned
company policies and the implementation thereof. I know these are things
that you personally would be reluctant to comment upon and respect that,
so no point in aiming criticism at you or your immediate colleagues.
I am sure the odd mistakes will be made, but your supervisory staff
(Departmental / Whatever) should be aware of the tremendous value a
contribution from someone "Inside" such as yourself adds to these
discussions. You know, even from a simplistic point of view it "Just
looks as if somebody cares".