abby;3302335 Wrote:
Quote:
> Hi,
>
> i have Dell inspiron 1420 laptop, with windows vista home basic OS.
> Inspite of trying all the alternatives to troubleshoot the problem, my
> speakers are still not working.
> Thogh the headphones are absolutely fine.
> but only problem is with the main speakers.
> By going thru Control Panel-->Sound-->Audio Devices, I cud see tat
> everything was fine. The Speaker tab opened shhowing the message "This
> device
> is working properly".
> But still the speakers are not working.
> Also checked the sound drivers, it was also not showing any yellow
> question
> mark.
> So i guess there is no problem with the drivers as well.
> Also i checked all the possible volume options besides the clock and
> the
> media player volumes , increased the volume to the amx limit, but still
> the
> speakers are not functioning.
>
> Kindly guide as soon as possible.
>
> Thanks.
Abby, did you ever get the problem with the internal speakers fixed?
If not I am able to help you get things taken care of.
Since the headphones work we know both the drivers and configuration
are good. This means the problem is with the speakers themselves,
which probably need to be replaced (or, at the least, the plug to the
motherboard needs to be reseated to make sure it is properly
connected).
Larry
Dell Customer Advocate
--
DellCA
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