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Old 11-20-2007   #2 (permalink)
zachd [MSFT]


 
 

Re: Itunes and Media player both don't play songs


What does dxdiag.exe say about the state of your audio card... ?

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Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"aalexan3" <aalexan3@xxxxxx> wrote in message
news:6ACA9B6B-5FA1-4656-9692-7E842EA9B064@xxxxxx
Quote:

> My sound works fine- if I play a song from the Internet, it's great. But
> if I
> click on a song in itunes, nothing happens. The time just stays at 00:00,
> and
> it says it's playing but it's not. If I try to play the song in media
> player,
> it says: "Windows Media Player cannot play the file because there is a
> problem with your sound device. There might not be a sound device
> installed
> on your computer, it might be in use by another program, or it might not
> be
> functioning properly."
> I tried updating the driver and rolling back the driver. What else can I
> do?

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