I originally loaded the printer drivers from the HP site... that was for my
old HP 2610 inkjet. When I got the new printer, it came with the Vista disk.
I haven't been able to find any specific printer drivers in the Vista
software. Of course, I'm having trouble finding anything in Vista.
I'll see if I can track down the fix you mentioned.
Thank you very much.
"Alan Morris [MSFT]" wrote:
Quote:
> Yes very weird. I saw that there was a fix for this on Win2k SP4 in the
> network software. I assume you are loading the files from a local source
> rather than a network source.
>
> (Win32:ERROR_FILE_INVALID 1006, NTSTATUS:STATUS_FILE_INVALID 0xC0000098).
>
> Did you attempt to install the drivers that are included in Vista for this
> device? HP Officejet 6300 Series.
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Seekingoz" <Seekingoz@xxxxxx> wrote in message
> news:07ED5771-97B4-4816-A805-974DCC3C7F98@xxxxxx Quote:
> >I have a new Sony VAIO laptop with Vista loaded and an HP Officejet 6310
> > All-In-One printer which I bought after I couldn't load the printer
> > drivers
> > for my old HP inkjet. (So much for that Apple commercial where PC says
> > "Just
> > buy a new printer"!)I have a separate, Vista-specific, install disk for
> > the
> > new printer. I get through the entire install and then, when I'm asked to
> > install the printer drivers, this is the error message I get:
> >
> > WINDOWS FOUND DRIVER SOFTWARE FOR YOUR DEVICE BUT ENCOUNTERED AN ERROR
> > WHILE
> > ATTEMPTING TO INSTALL IT. THE VOLUME FOR A FILE HAS BEEN EXTERNALLY
> > ALTERED
> > SO THAT THE OPENED FILE IS NO LONGER VALID.
> >
> > There are no error codes and no place to ask for help. I've been on the
> > phone for hours with Sony and have sent dozens of emails to HP and nobody
> > knows what to do about this. The only references I've seen to this volume
> > problem doesn't seem to relate to install printer drivers and are several
> > years old.
> >
> > I've been working on this for more than a week (including the purchase of
> > this new printer) and I'm about to pull my hair out! Help!
>
>
>