Quote: Originally Posted by
Frank 
When trying to delete messages from the delete items it will not delete
because a message comes up with AN UNKNOWN ERROR MESSAGE appears.
What can i do to rectify this problem please.
Hi Frank,
This will fix your problem:
Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the "Second" section to fix the stuck message problem.
Windows Mail problems
Shawn