"Frank" <Frank@xxxxxx> wrote in message
news:680083BC-222D-41F1-A615-8BC05C0C19EA@xxxxxx
Quote:
> When trying to delete messages from the delete items it will not delete
> because a message comes up with AN UNKNOWN ERROR MESSAGE appears.
>
> What can i do to rectify this problem please.
Download and install this fix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version ot the
64-bit version, try the 32-bit version first. Certain common antivirus
programs, such as most of those from Norton or McAfee, or a recent
one from Trend, tend to cause such problems, although seldom
immediately, so if you have such a program, remember where to find the
fix - you are likely to need it again.