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Old 12-04-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: windows mail opens without any of my messages or folders

Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


"jap in spain" <jap in spain@xxxxxx> wrote in message
news:B267D981-38DF-4451-B6B9-EA4CFCF7F893@xxxxxx
Quote:

> Occassionally when i open windows mail all my folders and all my emails are
> gone and none of my email accounts are operating. all my contacts are still
> there. The only way i have been able to get all my folders and messages back
> is to restore my computer from early check point in McAfee.
> Can any anyone advise why this is happening and how i can prevent it
> happenin in the future?

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