John
The best advice that I can give you is not to install Norton product(s) They cause more headaches and issues than they are worth, Norton is not very compatible with Windows systems.
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Peter
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"johnstonkw" <johnstonkw@xxxxxx> wrote in message news:AADF081E-8733-418A-BBA4-398425E792B0@xxxxxx
Quote:
>I upgrade to Norton 360 after the free trial expired on my new laptop. The
> program downloads and installs but when the configuration begins 360 keeps
> getting "stuck" on the initial quick scan, usually on the C:\windows\winsxs
> folder (I do not know what this is and I cannot delete it). I get a Microsoft
> error that says "Symantec Services Framework" has stopped working and another
> Norton error that tells me to restart. After the restart it does the same
> thing, never ending. Symantec has been of no help besides telling me to
> delete things and reinstall, which I have done several times already. Can
> someone please help me. I also did a clean boot and then I can't get Norton
> 360 to start at all. If you have a fix please walk me through it. I am not
> that computer savvy.