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Old 12-04-2007   #3 (permalink)
johnstonkw


 
 

Re: NORTON 360 will not complete (freezes) installation scan

Thanks Peter,

I have been using Norton products for years and have never had any problems.
Since I already paid for Norton 360 I would like to find a solution, though.

"Peter Foldes" wrote:
Quote:

>
> John
>
>
> The best advice that I can give you is not to install Norton product(s) They cause more headaches and issues than they are worth, Norton is not very compatible with Windows systems.
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "johnstonkw" <johnstonkw@xxxxxx> wrote in message news:AADF081E-8733-418A-BBA4-398425E792B0@xxxxxx
Quote:

> >I upgrade to Norton 360 after the free trial expired on my new laptop. The
> > program downloads and installs but when the configuration begins 360 keeps
> > getting "stuck" on the initial quick scan, usually on the C:\windows\winsxs
> > folder (I do not know what this is and I cannot delete it). I get a Microsoft
> > error that says "Symantec Services Framework" has stopped working and another
> > Norton error that tells me to restart. After the restart it does the same
> > thing, never ending. Symantec has been of no help besides telling me to
> > delete things and reinstall, which I have done several times already. Can
> > someone please help me. I also did a clean boot and then I can't get Norton
> > 360 to start at all. If you have a fix please walk me through it. I am not
> > that computer savvy.
>
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