The reason the SMTP server is refusing your connection is because
your connection is coming through Verizon. Charter's SMTP server
will only accept connections coming from the Charter network.
Unfortunately, Charter (like Comcast) being a cable company, is way
behind the times when it comes to offering accommodations for
travelers.
As a quick fix, do your sending through webmail, or get a free
account with Gmail and use the Gmail SMTP server when traveling.
--
Gary VanderMolen [MS-MVP WLM]
"grburris" <grburris@xxxxxx> wrote in message news:7FCBFA37-EDAC-4D26-A6B5-2514DA42772D@xxxxxx
Quote:
>I can receive e-mail, but get the following error when I try to send. I
> recently downloaded/installed Norton 360.
>
> An unknown error has occurred. Subject 'E-Mail TEST', Account:
> 'mail.charter.net', Server: 'mail.charter.net', Protocol: SMTP, Server
> Response: '421 charter.net connection refused from [75.215.34.235]', Port:
> 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67