I had very similar problems with Norton and was advised to change to another
security system, which I have done and havnt had any problems since then. no
more freezing good luck
"johnstonkw" wrote:
Quote:
> I upgrade to Norton 360 after the free trial expired on my new laptop. The
> program downloads and installs but when the configuration begins 360 keeps
> getting "stuck" on the initial quick scan, usually on the C:\windows\winsxs
> folder (I do not know what this is and I cannot delete it). I get a Microsoft
> error that says "Symantec Services Framework" has stopped working and another
> Norton error that tells me to restart. After the restart it does the same
> thing, never ending. Symantec has been of no help besides telling me to
> delete things and reinstall, which I have done several times already. Can
> someone please help me. I also did a clean boot and then I can't get Norton
> 360 to start at all. If you have a fix please walk me through it. I am not
> that computer savvy.